Adriana Gonzales
Ontario
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
General Manager
El Pollo Loco
Rancho Cucamonga
07.2011 - 07.2025
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
Ontario High School
Ontario, CASkills
- Financial analysis
- Regulatory compliance
- Operational management
- Budgeting
- Customer service
- Employee training
- Team building
- Leadership
Languages
English
Full Professional
Spanish
Professional
Certification
- Serv Safe Certified
References
References available upon request.
Timeline
General Manager
El Pollo Loco
07.2011 - 07.2025
Ontario High School