Adriana Flores
Vallejo
Summary
Dynamic and dedicated professional with extensive experience in customer service and safety monitoring at Six Flags Discovery Kingdom. Proven ability to enhance guest experiences through effective crowd control and exceptional communication skills. Skilled in ride operations and policy compliance, consistently maintaining a safe and welcoming environment for all guests.
Developed strong safety protocols and customer service skills in high-energy amusement park environment. Excel at managing operations, ensuring guest safety, and maintaining ride functionality. Seeking to transition into new field where these transferable skills can drive success.
Offering positive attitude and strong safety awareness, eager to learn and thrive in fast-paced environment. Brings understanding of ride safety protocols and ability to operate machinery with precision. Ready to use and develop technical skills and customer service abilities in [Desired Position] role.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Ride Operator
Six Flags Discovery Kingdom
08.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Hostess
Bambinos
03.2024 - 04.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Five Keys Charter School
715 Tennessee Street08-2025
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Ticket collection
- Ride set up
- Ride operations
- Policy compliance
- Safety procedures
Timeline
Ride Operator
Six Flags Discovery Kingdom
08.2024 - Current
Hostess
Bambinos
03.2024 - 04.2024
High School Diploma -
Five Keys Charter School
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