- Reading
- Pickleball
- Mindfulness Practices
Adriana De la Luz
Toronto,Canada
Summary
Results-oriented achiever with a proven track record of exceeding targets and driving success in dynamic environments. A unique blend of strategic thinking and hands-on experience fosters impactful solutions that significantly enhance organizational performance. Committed to leveraging analytical skills and innovative approaches to tackle challenges and optimize processes, ensuring sustained growth and efficiency. Passionate about contributing to team success while maintaining a focus on overarching business objectives.
Overview
15
15
years of professional experience
Work History
On-Site Mobility Coordinator
EY Law LLP
Toronto, Ontario
08.2021 - 09.2025
- Conducted assessments of data privacy concerns and risk elements impacting external client employee mobility and internal workflows.
- Oversaw and evaluated reports to ensure accurate billing and mobility compliance.
- Managed document preparation and compliance processes, ensuring adherence to legal standards and firm policies
- Facilitated training sessions and educated external clients on optimal mobility practices and monitoring tools
- Facilitated effective coordination of external vendor tools, supporting adherence to client SLAs.
- Analyzed and optimized global mobility program to mitigate organizational risks, reduce employment authorization liabilities, and elevate employee satisfaction.
- Coordinated cross-functional teams to streamline project workflows and enhance communication efficiency
Compliance- Contract Coordinator
Procom
Toronto, Ontario
01.2019 - 07.2021
- Administered contract portfolio to maintain compliance and facilitate timely renewals, extensions, or terminations.
- Monitored regulatory compliance by maintaining precise records and staying informed on industry developments.
- Executed comprehensive review and validation of employment contracts in English, Spanish, and French to ensure compliance with legislative risk and governance standards.
- Administered contract management databases and ensured internal accounting controls remained current.
- Facilitated coordination with finance teams to ensure timely and accurate payment schedules aligned with contractual obligations.
- Cultivated and managed vendor relationships to ensure seamless service delivery and satisfaction.
Global Mobility Case Coordinator
PwC Law LLP
Toronto, Ontario
10.2015 - 12.2019
- Evaluated data privacy and risk factors related to external client employee mobility and internal operations
- Oversaw the complete cycle of visa applications for business travelers, ensuring accurate documentation and timely submission to various consulates in Toronto
- Oversaw and evaluated reports to ensure compliance with billing expiration and employee mobility regulations
- Coordinated case management processes, ensuring timely and accurate information flow between clients and legal teams
- Collaborated with firm leadership to deliver Spanish language translation services, enhancing business opportunities in Latin America
- Assisted in various digital transformation projects for global accounts to enhance internal processes and pinpoint opportunities for improvement. Collaborated in creating country overview content
Case Coordinator – Mobility
KPMG Law LLP
Toronto, Ontario
01.2011 - 10.2015
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most
- Administered comprehensive documentation processes and maintained precise records for active cases to uphold compliance with regulatory requirements
- Facilitated efficient intake process by introducing digital solutions that improved data accuracy and record management
- Assisted with administrative tasks by making phone calls, responding to emails, and entering data into systems
- Coordinated case management activities, ensuring timely communication between clients and legal teams
- Facilitated preparation of monthly billing reports to ensure accurate financial tracking
- Assisted with coordination of visa appointments by liaising with government agencies. Followed up on the status of pending visa cases to facilitate timely processing
Education
e-Commerce/ e-Business Management Certificate - International Relations
Universidad Autonoma De Puebla
Puebla, Mexico01-2006
Bachelor of Arts - International Relations
Universidad Autonoma De Puebla
Puebla, Mexico01-2006
Associate Project Management -
Project Management Institute
06-2026
Skills
- Skilled in Microsoft Word, Excel, and PowerPoint
- Proficient in AI Microsoft 365 Copilot
- Proficient in Contract Management software: Flexbackoffice, Flextrack, CRM tools
- Case management software: INSZOOM, PC Law, Mona visa, SharePoint document management
- Experienced with Google Analytics, AI Tiger Analytics, and Excel
- Multitasking and organization
- Customer service
- Decision-making
- Relationship building
- Work Planning and Prioritization
Interests
Community Involvement
PwC Latin Connection Professional Group, Executive Committee member, Served as an Executive Committee member of the PwC Latin Connection Professional Group, executing and supporting corporate social responsibility events and acting as ambassador in network events related to diversity and inclusion.
Core Qualifications
- Bachelor’s Degree in International Relations, complemented by a Certificate in e-Commerce/e-Business Management, and completed training of CAPM (Associate Project Management)
- Advanced Analytical and Problem-Solving Skills: Reporting preparation with extensive experience in data analysis, reporting preparation , and delivering actionable insights to support business decisions
- Strong experience in Risk & Controls, Data Governance best practices, Documentation verification, Procurement, and end-to-end process management, ensuring accuracy, compliance, and operational efficiency
- Strong Customer service experience coordinating complex internal processes and supporting Global Mobility employee Programs, with a strong focus on delivering seamless client experiences
- Proven ability to anticipate customer needs, proactively address challenges, and identify potential risks, implementing effective solutions to mitigate issues before they impact operations or client satisfaction
- Demonstrated success in establishing and managing trusted advisory relationships with diverse clients and government agencies across Canada, United States, and Latin America
Timeline
On-Site Mobility Coordinator
EY Law LLP
08.2021 - 09.2025
Compliance- Contract Coordinator
Procom
01.2019 - 07.2021
Global Mobility Case Coordinator
PwC Law LLP
10.2015 - 12.2019
Case Coordinator – Mobility
KPMG Law LLP
01.2011 - 10.2015
e-Commerce/ e-Business Management Certificate - International Relations
Universidad Autonoma De Puebla
Bachelor of Arts - International Relations
Universidad Autonoma De Puebla
Associate Project Management -
Project Management Institute