ADRIANA CASTELLANOS
Riverside
Summary
I am an Experienced sales professional with agriculture I have a successful history of driving sales and building client relationships. Proficient in identifying customer needs, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
10
10
years of professional experience
Work History
Sales Rep
BLESSED FARM
Riverside
12.2015 - Current
- Handled customer complaints via phone, email, mail, or social media
- Reach out to customers and verify account information via phone, email, mail, approximately, 75 to 120 accounts daily.
- Human Recourses
- Greet customers, handling problem or reason for customers calls
- Cancel or open customer accounts
- Assist with refunds, exchanges, placement of orders; approximately 200 new daily orders
- Advise meetings on how to increase company production and sales increase.
- Take payment information and other customer information such as addresses and phone numbers
- Place or cancel orders
- Answer questions about products and prices/Quotes
- Suggest solutions when a product sale is decreasing
- Inform customer of deals and promotions
- Marketing
- Sell company products and services
- Work with customer service managers to ensure proper customer service is being delivered
- Handle changes implemented in the company
- Bookkeeping customer ledger and company ledger
- Data entry
- Inventory to approximately 1,000 Items.
Medical Assistant
PAULUS SANTOSO, M.D. DBA ABELLA MEDICAL GROUP
Riverside
06.2019 - 11.2019
- FRONT DESK RESPONSIBILITIES:
- Greet and check in both new and existing patients.
- Create patient charts for new patients and manage medical records.
- Answer incoming phone calls.
- Assist with referrals and follow up with patients regarding tests and procedures.
- Schedule appointments and verify health insurance.
- Fax paperwork to hospitals and clinics.
- Call patients to confirm appointments, as well as to cancel or reschedule when necessary.
- Back Office Responsibilities:
- Room patients upon arrival.
- Administer injections as needed.
- Assist the physician during patient procedures.
- Conduct pregnancy tests and urinalysis.
- Restock patient rooms and disinfect work areas.
- Measure and record patient blood pressure.
- Prepare patient rooms for examinations.
- Perform steam sterilization of procedural equipment.
- And assist with specimen collection.
Education
Bachelor of Science - Registered Nurse
Norco College
Norco 10.2025 - 12.2025
Medical Assistant -
North West College
College -
Riverside Community College
High School -
La Sierra High School
Skills
- STRONG CUSTOMER SERVICE
- PATIENT
- POSITIVE ATTITUDE
- BASIC MATH AND CASH HANDLING
- ATTENTION TO DETAIL
- TEAMWORK
- TIME MANAGEMENT
- STRONG LEADERSHIP
- STRONG COMMUNICATION
- CRITICAL THINKING
- ABILITY TO MULTITASK
- COMPASSIONATE
- ADAPTABILITY
- RELIABLE
References
Jessica Batista, Blessed Farm LLC, (951) 212-9307, Jessicabatista3@gmail.com
Languages
- English
- Spanish
Agriculture Sales
Sales rep (farmers market)
Timeline
Bachelor of Science - Registered Nurse
Norco College
10.2025 - 12.2025
Medical Assistant
PAULUS SANTOSO, M.D. DBA ABELLA MEDICAL GROUP
06.2019 - 11.2019
Sales Rep
BLESSED FARM
12.2015 - Current
Medical Assistant -
North West College
College -
Riverside Community College
High School -
La Sierra High School