Adriana Bejinez
Merced
Summary
Organized office clerk with a background in managing administrative tasks, such as handling correspondence, filing records, and scheduling appointments. Known for demonstrating strong communication skills, multitasking abilities, and problem-solving capabilities. Brought significant improvements to office efficiency and workflow management in previous roles.
Overview
3
3
years of professional experience
Work History
Office Clerk
Boys & Girls Club
Redwood City
09.2023 - 09.2024
- Reviewed files, records and other documents to obtain information or respond to requests.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Updated customer accounts information in the database system accurately.
- Delivered messages and ran errands.
- Trained staff members to perform work activities and use computer applications.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Developed forms and maintained filing systems to store confidential client information securely.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Directed clients and guests to correct departments, rooms, and staff members.
Beauty Advisor
Sephora
Palo Alto
01.2022 - 08.2023
- Greeted customers upon entering the store and established friendly relationships with them.
- Prepared merchandise for purchase
- Placed special orders or called other stores to find desired items.
- Resolved customer complaints on time while adhering to company policies.
- Handled returns and exchanges according to company policies.
- Managed inventory levels by monitoring stock levels regularly.
- Evaluated customer skin to determine unique conditions and skin type.
Education
Bachelor of Arts - Public Health
University of California Merced
Merced, CA05-2026
High School Diploma -
Oxford Day Academy
East Palo Alto06-2022
Skills
- Data analysis
- Research methods
- Customer service
- Team collaboration
- Project management
- Effective communication
- Serve customer needs
- Records maintenance
- Call handling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Future Grads of Boys & Girls Club student since freshman year of high school.
Timeline
Office Clerk
Boys & Girls Club
09.2023 - 09.2024
Beauty Advisor
Sephora
01.2022 - 08.2023
Bachelor of Arts - Public Health
University of California Merced
High School Diploma -
Oxford Day Academy
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