Adriana Beard
Oxnard
Summary
Enthusiastic coordinator and assistant, motivated to work with patients, customers and care teams efficiently. Friendly, adaptable, and collaborative professional who successfully devises satisfying solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Administration/Treatment Coordinator
Sugarbug Dental and Orthodontics
Oxnard, CA & Camarillo, CA
08.2023 - Current
- Schedules appointments, verifies insurance coverage and researches billing issues.
- Oversees calculation and collection of patient’s co-payments, dependent upon insurance benefits, coverage and frequencies.
- Develops and maintains Standard Operating Procedures for relevant tasks.
- Coordinates patient treatment plans to enhance care efficiency and patient satisfaction.
- Facilitates communication between patients and dental teams to streamline appointment scheduling.
- Manages patient records using electronic health record systems to ensure data accuracy, accurate billing, and efficient followups..
- Enhanced office productivity by implementing organizational systems and processes in new office locations.
Administrative Assistant
Legacy Autosport
Camarillo, CA
10.2022 - 07.2023
- Managed auto shop scheduling and workflow to optimize repair turnaround times.
- Coordinated communication between auto technicians and clients to ensure clarity on repair status.
- Built and maintained excellent customer relationships through timely response to inquiries.
- Executed record filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Communicated with suppliers to purchase parts for pertinent repairs, and restocked supplies via purchase orders to maintain adequate stock levels.
- Managed and wrote service orders and created customer invoices.
Camp Counselor-School Year Recreation Leader
Las Posas Children's Center
Ventura, CA
06.2022 - 10.2022
- Supervised campers activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted with meal preparations and clean-ups to maintain a clean and organized camp environment.
- Planned weekly activities schedule for assigned group.
- Assisted in preparing recreational materials and supplies for each activity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Monitored children's progress and identified areas of improvement.
- Complied with strict safety and organizational regulations, policies, and procedures.
Sales Associate
Tillys
Oxnard, CA
11.2019 - 07.2021
- Greeted customers and offered assistance with selecting merchandise and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Answered customer questions about merchandise or company policies.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
EMC Seafood and Raw Bar
Oxnard, CA
11.2017 - 10.2019
- Followed health and safety protocols for maintaining safe and sanitary environments for customers and staff.
- Worked with a POS system to place orders and manage bills.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Carried out complete opening, closing and shift change duties to keep the restaurant and teams working efficiently.
- Used slow periods to restock supplies, help other team members, and clean.
Education
Bachelor of Arts (B.A.) - English
University of California, Santa Barbara
Santa Barbara, CA06.2022
Associate in Arts (A.A.) - English
Ventura College
Ventura, CA05.2020
High School Diploma - undefined
Oxnard High School
Oxnard, CA06.2017
Skills
- Office administration
- Critical Thinking
- Process improvements
- Recordkeeping
- Schedule management
- Customer service
- Articulate communication
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Administration/Treatment Coordinator
Sugarbug Dental and Orthodontics
08.2023 - Current
Administrative Assistant
Legacy Autosport
10.2022 - 07.2023
Camp Counselor-School Year Recreation Leader
Las Posas Children's Center
06.2022 - 10.2022
Sales Associate
Tillys
11.2019 - 07.2021
Server
EMC Seafood and Raw Bar
11.2017 - 10.2019
Associate in Arts (A.A.) - English
Ventura College
High School Diploma - undefined
Oxnard High School
Bachelor of Arts (B.A.) - English
University of California, Santa Barbara