ADRIAN WONG
Edmonton
Summary
Detail-oriented and customer-focused hospitality professional with extensive experience in restaurant service. Adept at managing high-pressure environments while ensuring seamless dining experiences. Excellent problem-solving abilities with a focus on guest satisfaction, operational efficiency, and teamwork. Demonstrates strong leadership in training new staff and upholding brand reputation. Committed to continuous learning and excellence in the food service industry.
Overview
2
2
years of professional experience
Work History
Server
Kinjo
02.2025 - Current
- Provided exceptional table service, engaging with guests to enhance their dining experience
- Processed payments efficiently and accurately while upselling menu items
- Maintained a clean and organized workstation to ensure smooth restaurant operations
- Assisted management in inventory tracking and restocking of essential supplies
- Demonstrated expertise in Japanese cuisine, offering recommendations to guests
- Contributed to a positive team environment by supporting coworkers during peak hours
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Miss Saigon Vietnamese Restaurant
04.2023 - 03.2024
- Delivered outstanding service, ensuring a friendly and professional dining atmosphere
- Efficiently handled high-volume orders, ensuring accuracy and timely service
- Assisted in restaurant opening and closing procedures, ensuring cleanliness and organization
- Trained and mentored new hires, providing guidance on restaurant policies and procedures
- Maintained deep knowledge of menu items and promoted daily specials to increase sales
- Ensured compliance with food safety regulations and proper handling of dietary requests
- Successfully managed and resolved guest concerns, enhancing customer satisfaction
Cook
Popeyes
12.2022 - 04.2023
- Prepared food items according to company recipes and food safety regulations
- Managed kitchen stations, ensuring food quality, consistency, and presentation
- Assisted with inventory management and restocking of kitchen supplies
- Maintained sanitation and cleanliness of kitchen areas to meet health standards
Education
Bachelor of Science - Food Science
University of Alberta
Edmonton, AB06.2025
High School Diploma -
Ross Sheppard High School
Edmonton, AB06.2021
Skills
- Cash Register Operations & Payment Processing
- Contamination Prevention & Food Safety Compliance
- Table Setting Arrangements & Presentation Standards
- Strong Leadership & Team Collaboration
- High-Volume Order Management & Accuracy
- Guest Seating, Hospitality, & Customer Service
- Conflict Resolution & Complaint Handling
- Multitasking & Efficiency in Fast-Paced Environments
Timeline
Server
Kinjo
02.2025 - Current
Server
Miss Saigon Vietnamese Restaurant
04.2023 - 03.2024
Cook
Popeyes
12.2022 - 04.2023
High School Diploma -
Ross Sheppard High School
Bachelor of Science - Food Science
University of Alberta
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