ADRIAN QUINDO

Dates: September 27 – December 18, 2024

• Learning and Development: Actively participate in hands-on training to understand sterilization, cleaning, and reprocessing procedures for medical devices.
  Apply theoretical knowledge gained in class to real-life scenarios in a clinical environment.
  
• Infection Control and Safety: Follow all infection control policies and procedures to ensure patient and staff safety.
  Properly handle and dispose of biohazard materials and sharps.
  
• Device Reprocessing: Assist with cleaning, disinfecting, and sterilizing surgical instruments and medical devices.
  Operate sterilization equipment (e.g., autoclaves, ultrasonic cleaners) under supervision.
  Conduct quality checks to ensure instruments meet cleanliness and sterilization standards.
  
• Inventory and Documentation: Assist in maintaining accurate records for device tracking and inventory management.
  Monitor and restock necessary supplies in the reprocessing area.
  
• Professional Conduct: Demonstrate professionalism, punctuality, and teamwork.
  Communicate effectively with hospital staff and preceptors.
  Adhere to hospital policies and maintain confidentiality of patient and institutional information.
  
• Preceptor Support: Observed and assist experienced MDR technicians to enhance learning.
  Seek feedback and ask questions to deepen understanding of reprocessing tasks.
  

• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Maintained a clean and organized environment, conducive to customer satisfaction.
• Maintained quality-focused performance benchmarks and schedules when directing project teams.
• Created, oversaw and updated policies, information, standards and guidelines on regular basis.
• Explored new technologies and tools for productivity, security and quality assurance purposes.
• Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
• Investigated department processes and facilitated company becoming ISO9000-qualified.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Scheduled staff to assign shifts, meet daily operational needs and achieve productivity goals.
• Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.

• Took immediate responsibility for issues and found effective solutions for swift resolution.
• Calculated inventory and ordered appropriate supplies to meet expected demands.
• Maintained entire look of restaurant, keeping it clean and inviting at all times.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Interacted with customers to gauge responsiveness to hospitality and menus.
• Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
• Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
• Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
• Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.

• Managed this popular chain and helped to increase sales by a large percentage during my two years there
• Ordered diverse inventory and customer pleasing food and beverage items
• Created a menu with a wide variety of brewed specialty beverages
• Maintained an environment that met all safety and health standards.
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Updated computer systems with new pricing and daily food specials.
• Maintained safe working and guest environment to reduce risk of injury and accidents.
• Performed opening and closing procedures each day.

• People management- leads by example and demonstrate the importance of treating every members to meet goals
• Demonstrate floor Leaderships- Assist in ensuring optimal team member coverage at all times and works
• Manager on Floor - properly position staff to ensure fast and friendly service
• Operations Management- display knowledge of and works in compliance with applicable legislation
• Assisted upper management with daily operations to meet standards of service and quality.
• Resolved customer complaints and reported issues to senior management.
• Collaborated with team members to improve performance and implement training updates.

• Customer Relations Management
• Develops and implements customer care programs
• Administers regular guest satisfaction survey, analyzes and identifies root causes of dissatisfaction
• Communicates results to management team as basis for action planning
• Implements measures to maintain quality food, service and cleanliness standards in the restaurant and correct non-conformance with set standards
• Supervises the shift to ensure that all Dining Systems, Standards and procedures are being followed by all dining personnel
• Ensures the proper set-up, appearance, cleanliness, and orderliness of the dining areas and its surroundings
• Institutional Selling
• Develops and maintains an individual and corporate client database that the restaurant can tap for its various offerings
• Conducts sales blitzes / calls at least once a week to prospective clients.