Adrian Maxcy

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Established rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
• Developed strong client relationships and earned reputation for exceeding service standard goals.

-Assisted the production team in the planning and execution of various stages of production, ensuring smooth operations and timely delivery of tasks

-Supported on-set operations by setting up and breaking down equipment, managing props, and ensuring the set was organized and efficient.

-Supported on-set operations by setting up and breaking down equipment, managing props, and ensuring the set was organized and efficient.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Provided backup support for other departments when needed.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.