Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
AdministrativeAssistant
Adrian Lai

Adrian Lai

Vancouver,Canada

Summary

Experienced customer service professional with a knack for problem-solving and a proactive attitude towards new tasks. Known for adaptability, creativity, and a results-driven mindset. Committed to making impactful contributions and advancing organizational objectives.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
04.2024 - 08.2024
  • Performed routine maintenance on coffee machines to ensure optimal performance and prevent malfunctions
  • Demonstrated knowledge of various brewing methods, bean types, and flavor profiles when assisting customers with selections
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Line cook

BREWHALL
07.2022 - 05.2023
  • Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed
  • Produced consistent results by memorizing recipes, portion sizes, and plating techniques
  • Plated and presented all dishes to match established restaurant standards.

Supervisor and Driver (Event coordinator)

Triple O Food Truck
04.2022 - 07.2022
  • Evaluated staff performance, communicating feedback, and setting personal goals
  • Monitored numerous employee activities and assigned tasks to cover demand
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Kitchen Crew

Cineplex Cinemas and VIP
11.2021 - 04.2022
  • Helped set up banquet halls or event spaces by arranging tables, chairs, and place settings
  • Collaborated with team members effectively to complete tasks quickly under high-pressure situations
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Front Crew

McDonald's
04.2019 - 06.2020
  • Managed phone orders by taking down customer information and order details accurately
  • Collaborated with team members to ensure smooth operations during busy times
  • Provided support during peak hours, effectively multitasking to handle multiple orders simultaneously while maintaining attention to detail.

Education

Bachelor of Business Administration - Business Management

Langara College
Vancouver, BC
06-2025

Skills

  • Excellent Communication and Interpersonal Skills
  • Attention to Detail
  • Strong Organizational and Planning Skills
  • Conflict Resolution
  • Friendly and outgoing

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Barista

Starbucks
04.2024 - 08.2024

Line cook

BREWHALL
07.2022 - 05.2023

Supervisor and Driver (Event coordinator)

Triple O Food Truck
04.2022 - 07.2022

Kitchen Crew

Cineplex Cinemas and VIP
11.2021 - 04.2022

Front Crew

McDonald's
04.2019 - 06.2020

Bachelor of Business Administration - Business Management

Langara College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Adrian Lai