Adrian Kaldi
Calgary
Summary
Dependable individual who prioritizes delivering excellent customer service consistently. Has a proficient understanding of handling baked goods and stock management. Understands the importance of food and safety standards and consistently aims at providing the highest quality of goods achievable. Self motivated but also works well in a team. Ready to develop barista skills further develop bakery skills in the Assistant Baker/All-rounder role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Save on Foods
08.2022 - Current
- Balanced working multiple tasks during busy hours while still delivering excellent customer service.
- Managed incoming bakery frozen deliveries, verifying order accuracy and maintaining organization in the freezer while putting the frozen freight away into our freezer, rotating boxes ensuring older items are used up.
- Trained new employees on packaging baked goods, closing the department and on delivering excellent customer service.
- Assembled and decorated a variety of pastries and cakes including custom ordered cakes.
- Checked expiration dates and rotated stock to ensure freshness and avoid spoilage.
- Assisted in the production of bakery items.
- Collaborated with fellow team members to increase productivity and efficiency.
- Maintained stock of products to ensure visual appeal while minimizing empty shelves.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Diploma - Business Administration
Southern Alberta Institute of Technology
Calgary, AB04-2026
High School Diploma -
Bishop O'Byrne
Calgary, AB06-2024
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Food handling safety
- Flexible schedule
- Punctual and reliable
- Stocking and shelving
- Accurate order fulfillment
- Display case setup
- Relationship building
Languages
English
Certification
- Microsoft Excel Specialist (MOS) Certification
- Microsoft Word Specialist (MOS) Certification
Interests
- Passion for Baking and Cooking, constantly trying out new recipes and experimenting in the kitchen daily
Timeline
Bakery Clerk
Save on Foods
08.2022 - Current
Diploma - Business Administration
Southern Alberta Institute of Technology
High School Diploma -
Bishop O'Byrne
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