Adrian Gilmar
Lacombe,AB
Summary
Results-driven Sales Manager able to train, monitor and encourage sales teams to give customers memorable and positive experiences. Proficient in all areas of dealer operations and reliable in developing and capitalizing on improvement opportunities. I am always learning new strategies and marketing abilities from those around me and outside coaching.
Overview
24
24
years of professional experience
Work History
Sales Trainer
AutoGross Marketing
, Alberta
08.2019 - Current
- Designed and implemented sales training program and documentation
- Assessed training program effectiveness on regular basis and improved upon deficient areas
- Developed and led group training courses to align with corporate sales and service goals
- Educated customers on promotions to enhance sales
- Supported marketing programs and campaigns with content and messaging to drive demand
- Managed over 60 client calls per day to set client appointments for the dealership
- Maintained over 50% incremental deals per sales event
- Helped sales teams with closing clients on the first visit
Sales Manager
Go Dodge Red Deer
Red Deer , Alberta
06.2018 - 08.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Held weekly meetings with sales staff and management to identify techniques to overcome sales obstacles
- Developed and implemented comprehensive salesperson training program
Sales Consultant and Team Leader
Southside Dodge
Red Deer, Alberta
04.2001 - 07.2018
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Worked with sales management to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Coached 18 sales associates in product specifications, sales incentives and selling techniques
- Listened to customer needs and desires to identify and recommend optimal products
Education
Diploma - Criminal Justice
Lethbridge College
Lethbridge, Alberta 1997
Skills
- Inventory Management
- Relationship building
- Sales team leadership
- Process implementation
- Team building
- Negotiation skills
- Sales training
- Communication skills
Timeline
Sales Trainer
AutoGross Marketing
08.2019 - Current
Sales Manager
Go Dodge Red Deer
06.2018 - 08.2019
Sales Consultant and Team Leader
Southside Dodge
04.2001 - 07.2018
Diploma - Criminal Justice
Lethbridge College
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