Adrian Garcia
Logistics Coordinator
Huntington Beach
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
12
12
years of professional experience
Work History
LOGISTICS COORDINATOR
PEGASUS MARITIME
07.2022 - Current
- Coordinated with suppliers to ensure timely delivery of Full Container Loads and Less than Container Loads to minimize Steam Ship Line, Terminal, and Trucker fees to the customer.
- Involved in daily tracking of all West Coast shipments for the company. On a standard day my job required me to monitor between 100-150 shipments on a daily basis. Ensuring that cargo moved from the origin point to final destination meticulously
- Updated and maintained databases to track shipments and inventory. My job requires me to monitor EDI systems for multiple important sales accounts to get accurate data including up to 20-30 weekly containers for a customer that required pickup from port, de-vanning at a 3rd party warehouse, empty return at port and final movement from 3rd party warehouse to the warehouse of delivery within a 2 day timespan. This customer implemented an EDI system to their account a few months after I began this position at Pegasus Maritime and I worked with the 3rd party warehouse, my internal IT department, and the customer to provide timely updates on a daily basis.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly. This job required me to be dynamic and decisive in problem solving. Whether that involved proactively searching for airport phone numbers to recover urgent Air Freight, re-prioritizing my work in the moment to request rates for a Full Container Move that is delivering to a residence, or building a relationship with a terminal operator that would open up appointments for a friend in a pinch.
- Improved order accuracy through meticulous data entry and verification processes.
Support Representative
AREOdba HomArt
07.2021 - Current
- LTL Logistics Assistance
- I have lengthy experience with logistics for ground shipments and LTL outbound shipments both domestically and internationally. I have experience running online software for FedEx, UPS as ground options and several LTL companies including J.B. Hunt, Worldwide Express, Daylight Transport, YRC Freight among many others. I handled the shipment process of hundreds of orders daily.
- We shipped several weekly international orders to Canada, Mexico, Europe, among others requiring me to understand and problem solve Harmonized Tariff Codes and commercial invoices to get approval to ship material across borders.
- Invoicing Outbound Orders
- Due to inventory shortages, outbound orders typically had different inventory counts from the time of ordering, packing, and invoicing. I developed skills relating to high attention to detail with outbound inventory while invoicing.
- Storefront Management
- At AREO I supervised several unique storefronts including: Amazon Seller, Faire, ShopZio, Wayfair and Zola. This grew my knowledge relating to the reseller/retailer relationship that impacts internal pricing, inventory uploads, as well as general customer service.
- Storefront management set me up to communicate closely with the warehouse in ensuring storefront health with on time shipments and minimal backorders.
- Task prioritization and having deep knowledge of Excel allowed me to have success in problem solving issues on storefronts while growing sales, visibility, and customer satisfaction on these storefronts.
- Other tasks for online storefront management included daily order entry both through EDI and API.
- Handled daily inventory uploads, and weekly product uploads for new items and maintenance for existing items through price changes or identifying incorrect product data.
- Daily Customer Service
- Took between 20-30 calls and responded/managed hundreds of daily emails from customers inquiring about Order status, AP and AR inquiries, Claims, scheduling LTL pickups, and order entry
Data Entry Associate
Rubber-Cal, Inc.
04.2019 - 07.2021
- Managed Rubber-Cal’s Amazon Seller and Amazon Vendor storefronts.
- My time managing these storefronts involved the upkeep of thousands of online products currently on the platform. I built competency handling flat files that could change incorrect product listings currently on the live platform, as well as putting up new products not previously on the live version of the Amazon platform.
- I also assisted in customer service experience with Amazon Customers that had issues with existing orders, or product questions in order to create a healthy and efficient customer service experience for Rubber-Cal’s Amazon customers. I responded to dozens of emails daily both on the Amazon Platform and on the internal Rubber-Cal storefront.
- This required me to absorb a lot of product knowledge and apply it to specific customer inquiries in order to convey the most accurate information to prospective and existing customers looking to place orders.
- Managed the tracking of orders on these storefronts and others, ensured that we were getting paid for all orders that we shipped out and provided customers with their tracking information at the end of every work day.
- Experience with accounting and invoicing LTL freight.
- Using cloud computing system: “NetSuite,” I created bills for approximately 100 monthly LTL rate shipments including Best Overnite, Dotline Transportation, JB Hunt Transport Services, Mode Transportation, Hollywood Delivery Service, Priority1 Courier and Logistics, among others. This task requires knowledge of freight accessorials and organization to ensure that the bills we receive are true to the quotes given from these freight companies.
- Fulfilled 240 orders per 8 hours of work using our cloud computing system: “NetSuite” for orders that came through our online storefronts including Amazon Seller, Amazon Vendor Direct Fulfillment, Global Industrial, Home Depot, Lowe’s, Overstock and Wayfair.
- Miscellaneous Tasks
- Some experience with PaceJet Logistics to ship our orders with FedEx labels, as well as the UPS online platform to create labels for boxes on previously fulfilled orders.
- Experience with translating physical inventory used in the warehouse while cutting orders onto our cloud based computing software on orders that already shipped. This required learning and reusing an order of operations based strategy to correctly notate the precise inventory used in the warehouse and notating that on our cloud based computing software.
- Oversaw the company’s sample distribution operation beginning in June of 2020.
- Organized and separated the companies storefront orders based on product type, product thickness, product color, and product durometer in order for the warehouse to ship out as many orders as possible.
- Experience with label software for Amazon Warehouse orders for our warehouse to quickly and effectively label pallet shipments weighing thousands of pounds.
- Experience safely driving a company pickup truck, a company transit vehicle, a company steak bed trailer, as well as a company box truck. I have experience driving cars with products weighing thousands of pounds loaded in the back with a clean record of handling.
- I was asked to record some videos on behalf of the company to promote and give information about some of our products. These videos are posted on the company YouTube page.
- Effective communicator that understands the demanding relationship between a busy office and busy warehouse that must be in lockstep to work as efficiently as possible.
City Of Downey, Parks and Recreation
06.2014 - 03.2020
- Developed crucial customer service skills while assisting patrons of several parks around the city of Downey.
- Maintained Park supervision.
- Developed mandatory record writing and keeping that is obligatory for a city’s bookkeeping efforts in order to have a well-organized flow of information.
City Of Cerritos, Parks and Recreation
06.2018 - 05.2019
- Performed front counter service located at the Liberty Park Community Center, serving the community of Cerritos.
- Managed dozens of credit card and cash based transactions on a daily basis for park facilities and programs.
- Planned and coordinated city programs aimed at several age groups.
Dependable Hawaiian Express
09.2016 - 12.2017
- Completed an internship with the Director of Human Resources that helped develop a proficiency in current office strategy such as:
- Maintaining current and former employee employment files and information, including both hard copy and electronic documents.
- Building competency in necessary software navigation such as Microsoft Word, Microsoft Excel.
Education
Bachelors of Arts - Philosophy
Whittier College
Whittier, CA05.2018
Mellon Mays Undergraduate Fellowship Program - undefined
Whittier College
09.2018
Skills
- Language: Conversational Spanish
- Computer: Intermediate at Wordpress, Advanced at Microsoft Office (Word, Excel, Powerpoint)
- Lengthy experience with conditional formatting to spot discrepancies between data points between two files
- Lengthy experience with mailing lists in Microsoft Word
Shipment tracking
Customer service
Transportation management
Shipping documentation
Warehousing processes
Reports generation
Analytical thinking
Team building
Timeline
LOGISTICS COORDINATOR
PEGASUS MARITIME
07.2022 - Current
Support Representative
AREOdba HomArt
07.2021 - Current
Data Entry Associate
Rubber-Cal, Inc.
04.2019 - 07.2021
City Of Cerritos, Parks and Recreation
06.2018 - 05.2019
Dependable Hawaiian Express
09.2016 - 12.2017
City Of Downey, Parks and Recreation
06.2014 - 03.2020
Mellon Mays Undergraduate Fellowship Program - undefined
Whittier College
Bachelors of Arts - Philosophy
Whittier College