Adrian Edwards
Summary
Dynamic supervisor with a proven track record at Value Village, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, achieving a notable increase in customer satisfaction. Known for reliability and attention to detail, adept at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Supervisor
Value Village
07.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
7-eleven
09.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager
Fabio's Pizza
01.2020 - 04.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook
Cheers Tap and Grill
05.2018 - 03.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Value Village
06.2017 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sandwich Artist
Subway
11.2016 - 05.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Innisdale Secondary School
Barrie, ON06-2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Multitasking
- Time management
- Reliability
- Adaptability
- Customer relationship management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Supervisor
Value Village
07.2022 - 08.2024
Sales Associate
7-eleven
09.2021 - 03.2022
Manager
Fabio's Pizza
01.2020 - 04.2021
Cook
Cheers Tap and Grill
05.2018 - 03.2020
Cashier
Value Village
06.2017 - 12.2019
Sandwich Artist
Subway
11.2016 - 05.2017
High School Diploma -
Innisdale Secondary School
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