Adrian Diaz
Operations Associate
Long Beach
Summary
I’m a detail-oriented professional with experience in operations, e-commerce, and customer service. I’ve developed strong skills in managing inventory, handling logistics, and building solid relationships with vendors—skills I know will come in handy in finance consulting. I’m comfortable working with data, staying organized, and juggling multiple tasks at once. I enjoy collaborating with teams and always focus on finding ways to improve processes and get things done. I’m excited to bring my problem-solving skills and experience to help companies make smarter financial decisions.
Overview
9
9
years of professional experience
Work History
Operations Associate
Happy Jewelers
06.2022 - Current
- Upload and manage watch inventory on "The Edge."
- Handle shipping and receiving of watches for service and repair.
- Capture and edit 20-30 watch images daily for e-commerce listings.
- Manage and upload watch listings on platforms like Shopify, eBay, and Chrono24.
- Source and acquire watches from reputable dealers, ensuring high-quality inventory.
- Ship watches to other dealers, managing logistics and tracking to ensure timely deliveries.
- Oversee vendor relationships, coordinating inventory sales and ensuring smooth restocking processes.
- Worked with vendors to make purchases and reconcile invoices.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Reported issues to higher management with great detail.
Junior Photographer
Bob's Watches
10.2021 - 06.2022
- Capture 40-50 professional product images daily for e-commerce listings.
- Utilize Adobe Photoshop and Lightroom to enhance photo quality.
- Collaborate with team members to maintain accurate watch inventory.
- Photographed high-quality images for various print and digital projects.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
Shipping and Receiving Coordinator
Bob's Watches
06.2021 - 10.2021
- Managed inbound product receiving and notified recipients accordingly.
- Processed and fulfilled orders under video surveillance to maintain integrity.
- Coordinated with departments to resolve shipping and packaging issues.
- Maintained inventory levels for shipping and receiving materials.
- Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
- Enhanced receiving accuracy by closely monitoring incoming shipments and promptly reporting discrepancies.
- Maximized space utilization within the warehouse through strategic storage planning and organization techniques, reducing clutter and improving workflow efficiency.
Order Fulfillment Associate
Amazon Prime Now
07.2020 - 06.2021
- Fulfilled 10-15 online orders daily with accuracy and urgency.
- Maintained cleanliness and organization standards in workstations.
- Ensured product and order accuracy through attention to detail.
- Worked cross-functionally to meet daily fulfillment deadlines.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
Store Associate
CVS Healthcare
08.2018 - 06.2021
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Received and processed Direct Store Delivery (DSD) merchandise.
- Provided excellent customer service and assisted with inquiries.
- Maintained an orderly checkout area and handled customer returns.
- Assisted with general store cleaning and upkeep.
Mental Health Worker
Telecare Corp.
10.2018 - 05.2019
- Assisted patients with daily activities and therapeutic care.
- Monitored and recorded patient vitals, including temperature and pulse.
- Provided 1:1 supervision and communicated emergency needs to licensed professionals.
- Documented patient behavior and progress.
- Monitored client progress and provided feedback to families and treatment team members.
Volunteer Bagger
Los Angeles Air Force Base Commissary
01.2017 - 03.2018
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted active and retired military personnel with grocery bagging and carry-outs.
- Provided customer service and maintained cleanliness of registers.
- Managed cart returns to designated locations.
Cook
Yoshinoya
06.2016 - 01.2017
- Prepared and cooked food according to company standards.
- Processed customer orders efficiently.
- Managed inventory records and organization.
- Maintained a clean and sanitary work environment.
Education
Bachelor of Science - Accounting
California State University, Dominguez Hills
Carson, CA 05.2001 -
Skills
- Inventory Management
- E-commerce Platforms (Shopify, eBay, Chrono24)
- Product Photography
- Adobe Photoshop & Lightroom
- Shipping & Receiving Logistics
- Vendor Relationship Management
- Order Fulfillment
- Product Sourcing & Acquisitions
- Team Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Photo Editing & Retouching
- Cross-Functional Teamwork
- Organizational Skills
- Problem-Solving
- Data Entry & Inventory Uploading
- Packaging & Shipping Coordination
Timeline
Operations Associate
Happy Jewelers
06.2022 - Current
Junior Photographer
Bob's Watches
10.2021 - 06.2022
Shipping and Receiving Coordinator
Bob's Watches
06.2021 - 10.2021
Order Fulfillment Associate
Amazon Prime Now
07.2020 - 06.2021
Mental Health Worker
Telecare Corp.
10.2018 - 05.2019
Store Associate
CVS Healthcare
08.2018 - 06.2021
Volunteer Bagger
Los Angeles Air Force Base Commissary
01.2017 - 03.2018
Cook
Yoshinoya
06.2016 - 01.2017
Bachelor of Science - Accounting
California State University, Dominguez Hills
05.2001 -
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