Adrian Cuevas
Chatsworth
Summary
Dynamic and results-driven professional with a strong background in customer service at McDonald's. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in cash register operation and team training, consistently achieving high customer satisfaction. Adaptable and reliable, with a commitment to maintaining health code compliance and a clean environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Pomona
12.2022 - Current
- Became familiar with products to answer questions and make suggestions.
- Operated the cash register to ring up the final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Addressed guests' needs, questions, or concerns to create an optimum experience onboard.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers, and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked at the front counter, drive-thru, and other areas.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from the management team.
- Accurately operated the cash register to process customer payments.
- Brewed coffee, tea, and changed out drink station syrups.
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
Tutor
Self-employeed
Murrieta
08.2019 - 12.2022
- Delivered academic support in Calculus, Physics, Algebra, Trigonometry, Geometry, and Chemistry.
- Explained complex concepts clearly while adapting teaching methods to diverse learning styles.
- Assisted with homework, test preparation, and study strategies to enhance student performance.
- Strengthened communication, leadership, and problem-solving skills through individual and group sessions.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06-2023
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
Pomona, CASkills
- Customer service
- Cash register operation
- Order processing
- Food preparation
- Team training
- Customer relationship management
- Effective communication
- Time management
- Adaptability to change
- Leadership capabilities
- Collaboration skills
- Safe food handling
- Attention to detail
- Drive-thru operations
- Reliability and punctuality
- Health code compliance
- Menu memorization
Certification
- California Food Handler Certification, valid through December 2025
Timeline
Crew Member
McDonald's
12.2022 - Current
Tutor
Self-employeed
08.2019 - 12.2022
High School Diploma -
Vista Murrieta High School
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
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