Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Cortes

Brampton

Summary

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Results-oriented retail worker equipped with extensive knowledge of grocery store operations. Proven ability to maintain organized shelves and provide excellent customer service. Known for strong teamwork and adaptability in dynamic retail environments, ensuring smooth operations and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Grocery Store Clerk

Longo's Mount Pleasant
09.2023 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers in locating items, contributing to a positive shopping experience.
  • Provided prompt assistance with customer inquiries or concerns, resolving issues professionally.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Managed inventory by stocking shelves and rotating products to minimize waste.
  • Conducted price checks on items when necessary, ensuring accuracy for customers'' convenience.
  • Executed weekly markdowns according to promotional schedules while maintaining organization throughout the store.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated and maintained cardboard baler to safely process and organize recyclable materials in the stockroom.

Active Associate

Serta Simmons Bedding
01.2023 - 02.2023
  • Sorted and organized over 600 bedding components per shift to support efficient mattress assembly
  • Categorized and prepared key materials for pre-manufacturing stages of bed production.
  • Recycled approximately 3.5 tons of textile waste into compact cubicle bales, promoting sustainability and efficiency.
  • Consistently maintained high energy and focus in a fast-paced production environment.

Accounts Receivable Administrator Mail Room Clerk

Chicago Title Insurance Company
01.2021 - 04.2021
  • Segregated and deposited a high volume of cheques into company bank accounts with accuracy and efficiency.
  • Sorted, organized, and delivered large volumes of incoming mail to appropriate departments.
  • Scanned and archived critical documents into the company database for long-term accessibility and compliance.
  • Managed large amounts of confidential information with the utmost discretion and professionalism.

Education

High School Diploma -

St. Edmund Campion Secondary School
Brampton, ON
06-2020

Skills

  • Cleanliness and organization
  • Store maintenance
  • Stocking shelves
  • Product rotation
  • Price verification
  • Attention to detail
  • Customer service-focused
  • Shelf organizing
  • Heavy lifting
  • Safety practices
  • Loading and unloading procedures
  • Monitoring inventory
  • Pallet jack operation
  • Training and mentoring
  • Teamwork and collaboration
  • Workplace safety
  • Flexible schedule
  • Baler Machine Operation

Languages

English
Spanish
Limited Working

Timeline

Grocery Store Clerk

Longo's Mount Pleasant
09.2023 - Current

Active Associate

Serta Simmons Bedding
01.2023 - 02.2023

Accounts Receivable Administrator Mail Room Clerk

Chicago Title Insurance Company
01.2021 - 04.2021

High School Diploma -

St. Edmund Campion Secondary School

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Adrian Cortes