Adrian Arvizu
San Ramon
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Senior Lead Server
Stoneridge Creek Retirement Community
Pleasanton
12.2024 - Current
- Supervised dining room staff to ensure excellent service quality.
- Trained new servers on menu items and customer service protocols.
- Managed inventory of dining supplies and placed orders as needed.
- Ensured cleanliness and organization of dining area for resident comfort.
- Resolved guest complaints promptly to maintain a positive dining experience.
- Processed guest checks using POS system accurately.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Monitored inventory levels of food items and alerted management when supplies were running low.
- Stocked service areas with supplies during slow periods.
Lead Server
Stoneridge Creek Retirement Community
Pleasanton
02.2024 - 12.2024
- Trained and mentored new servers on community dining protocols.
- Managed dining room operations during peak service hours.
- Oversaw cleanliness and organization of dining areas.
- Collaborated with team members to enhance service efficiency.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
Food Server/Food Runner
Stoneridge Creek Retirement Community
Pleasanton
06.2022 - 03.2024
- As a food server Ive learned good time management
- I’ve learned to have lots patience with customers
- I also learned the ability to be organized and keep stations looking clean
- Delivered meals to residents in a timely and friendly manner.
- Assisted in setting up dining areas for special events and daily service.
- Followed safety and sanitation guidelines while handling food and beverages.
- Participated in team meetings to improve service delivery and resident satisfaction.
Education
California High School
San Ramon, CASome College (No Degree) - Kinesiology
Chabot College
Hayward, CASome College (No Degree) - Kinesiology
Las Positas College
Livermore, CASkills
- Inventory management
- POS systems
- Staff training
- Event setup
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
References
References available upon request.
Timeline
Senior Lead Server
Stoneridge Creek Retirement Community
12.2024 - Current
Lead Server
Stoneridge Creek Retirement Community
02.2024 - 12.2024
Food Server/Food Runner
Stoneridge Creek Retirement Community
06.2022 - 03.2024
California High School
Some College (No Degree) - Kinesiology
Chabot College
Some College (No Degree) - Kinesiology
Las Positas College