Enthusiastic professional with experience in retail and automotive industries. Skilled in inventory management and team collaboration, contributing to improved workflows during peak hours. Aiming to leverage strengths in customer service and organization to drive operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier & Pump attendent
CO-OP Hampton Inn, Lloydminster
Lloydminster, Alberta
11.2023 - Current
Provided excellent customer service, addressing inquiries and resolving complaints promptly.
Handled cash, credit, and debit transactions in a secure manner.
Collaborated with team members to improve workflow during busy periods.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Used suggestive selling techniques to promote add-on sales.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated fuel pumps and ensured proper fueling procedures.
Maintained the cleanliness and organization of the fueling station area.
Followed safety protocols to ensure a secure working environment.
Autobody Technician/Spotter
Cruz Autobody Works
Lloydminster, Alberta
05.2022 - 02.2023
Inspected damaged vehicles to determine repair needs and develop work plans.
Prepared surfaces for painting by sanding, masking, and applying primers as necessary.
Maintained a clean and organized workspace to promote safety and efficiency.
Replaced damaged body panels with new or recycled OEM parts.
Repaired minor dents, dings, scratches, tears, and rips in vehicle upholstery.
Checked all bolts, screws, nuts, for proper tightness after completion of repairs.
Cleaned repaired surfaces with solvents to ensure proper adhesion of paint or other materials.
Assisted the shop manager in ordering supplies when needed.
Installed and aligned vehicle body parts and panels.
Ensured smoothness of vehicle surfaces through sanding and buffing.
Education
High School Diploma -
Holy Rosary Highschool
Lloydminster, AB
06-2023
Skills
Customer service
Inventory management
Workflow improvement
Team collaboration
Active listening
Effective communication
Customer assistance
Hospitality and accommodation
Empathy and patience
Professionalism and courtesy
Affiliations
I like to run
I play all kinds of sports such as: Basketball, Pickleball, Track and Field, and Volleyball.
I do weight training here and there
I go to the skatepark with my friends every other day.