Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adreanna Moreno

Fresno

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

The Victus Group ( Holiday Inn Express & Suites )
02.2022 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • .Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.

Associate

United Skates Of America Inc.
03.2019 - 02.2022
  • Managed customer relations and customer service through daily communication and interaction.
  • Helped educate new hires on company policies and procedures
  • Maximized customer interactions by promptly identifying needs and wants.
  • Kept up-to-date on store, shelf and order availability of Fun Shop products.
  • Helped to make sure all Associates breaks and lunches were done on time

Child Caregiver

Michelle Downs
06.2014 - 01.2022
  • Safely transported children to and from school, medical appointments and extra-curricular activities.
  • Helped children complete homework assignments and school projects.
  • Assisted children with homework assignments and special projects across different subjects.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Provided developmentally appropriate activities for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established and maintained safe play environment for children.
  • Identified warning signs of emotional and developmental problems in children.
  • Communicated with parents about daily activities and behaviors.

Education

No Degree - Social Work

Fresno State University
Fresno, CA
12-2026

Associates - Psychology

Clovis Community College
05.2024

Associates - Liberal Studies

Clovis Community College
05.2024

Associates - Social Sciences

Clovis Community College
05.2024

Skills

  • Accountable
  • Dedicated
  • Ability to Multi- Task
  • Detail Oriented
  • Team Player
  • Positive Attitude
  • Time Management
  • Customer Relations
  • Caring
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette

Timeline

Front Desk Receptionist

The Victus Group ( Holiday Inn Express & Suites )
02.2022 - Current

Associate

United Skates Of America Inc.
03.2019 - 02.2022

Child Caregiver

Michelle Downs
06.2014 - 01.2022

Associates - Psychology

Clovis Community College

Associates - Liberal Studies

Clovis Community College

Associates - Social Sciences

Clovis Community College

No Degree - Social Work

Fresno State University
Adreanna Moreno