Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrean Melville-Warner

San Rafael

Summary

Motivated professional with strong academic discipline and a proven track record of success. Proficient in written and verbal communication, multitasking, and time management. Experienced in customer service, consistently delivering positive experiences and fostering client satisfaction. Versatile Theater Crew Member skilled in stage management, ensuring efficient operation of theater productions.

Overview

5
5
years of professional experience

Work History

Theater Crew Member

Cinemark Theaters
San Rafael
11.2022 - 12.2024
  • Managed ticket sales and guest services at the box office.
  • Maintained cleanliness and organization in theaters and common areas.
  • Provided support to guests by answering questions and resolving issues.
  • Followed safety protocols to ensure a secure environment for guests and staff.
  • Monitored audience behavior throughout performances and responded appropriately to any issues that arose.
  • Greeted patrons upon their arrival and provided directions for seating or restroom locations.
  • Answered questions from patrons regarding upcoming productions or general theater information.
  • Managed ticket sales both online and at the box office prior to each performance.
  • Managed cash and credit transactions and balanced registers after shifts.
  • Performed ushering duties and assisted customers with seating.
  • Organized lines, lobbies, and promotional material for major movie releases.
  • Provided information regarding show times, new releases and upcoming movies and trailers.
  • Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
  • Patrolled hallways and movie rooms during show times and performed security procedures.
  • Communicated building deficiencies, security concerns or safety issues to supervisor.
  • Performed cash handling and register operations with accuracy and integrity.
  • Conducted ticket checks and crowd control during peak times to ensure a smooth flow of guests.
  • Managed ticket sales operations, ensuring efficient customer service and accurate financial transactions.
  • Coordinated with cleaning staff to ensure theaters were sanitized and adhered to health regulations.
  • Managed online and phone reservations, ensuring accuracy and customer satisfaction.
  • Enforced age restrictions and movie ratings, ensuring compliance with legal and company policies.
  • Remained alert, active, and ready to respond to requests using variety of available resources.

Warehouse Packer

HI Fidelty Entertainment
Novato
06.2020 - 07.2021
  • Pack products accurately according to company guidelines and safety standards.
  • Maintain cleanliness and organization of packing workspace for efficiency.
  • Inspect incoming materials for quality and report discrepancies to management.
  • Label packages correctly for shipping and inventory tracking purposes.
  • Collaborate with team members to meet daily packing goals and deadlines.
  • Monitor stock levels of packing supplies and communicate needs to supervisors.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Verified accuracy of items picked against packing list.
  • Compared merchandise invoices to items actually received.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Created shipping labels with complete details in warehouse management system.
  • Assembled and packed orders according to customer specifications.
  • Utilized proper techniques for lifting, packing and handling heavy objects.
  • Inspected finished product packaging for quality assurance before sending out orders.

Education

High School Diploma -

Terra Linda High School
San Rafael, CA
06-2022

Skills

  • Ticket sales management
  • Guest services
  • Safety compliance
  • Cash handling
  • Audience monitoring
  • Customer service
  • Team collaboration
  • Attention to detail
  • Packing accuracy
  • Order fulfillment
  • Flexible schedule
  • Basic math
  • Punctual and reliable
  • Warehouse safety
  • Product packing
  • Workplace cleanliness
  • Adaptable to change
  • Quick learner
  • Cleanliness and sanitation
  • Strong communication
  • Patience and empathy
  • Dependable and responsible

Languages

English
Full Professional

Timeline

Theater Crew Member

Cinemark Theaters
11.2022 - 12.2024

Warehouse Packer

HI Fidelty Entertainment
06.2020 - 07.2021

High School Diploma -

Terra Linda High School

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Adrean Melville-Warner