ADOLFO LOPEZ

• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Delivered goods and products to customer on time and in excellent condition.
• Followed all relevant traffic laws and safety regulations.
• Coordinated efficient routes to avoid delays and optimize schedules.

School bus trainee for commercial B license.

• Resolved customer complaints, reviewed comments and implemented improvements
• Processed customer exchanges and returns for merchandise issues
• Liaised with the management team regarding any operational issues or shortages at the checkout area
• Employed social skills to anticipate customers' additional needs

• Handled fragile items with care, using appropriate packing materials and methods
• Adapted quickly to new procedures, technologies, and product types as required
• Protected freight from damage using proper strapping and bracing techniques to stabilize and prevent load shifting
• Loaded trucks in sequence based on delivery schedule and route to accomplish distribution goals and meet deadlines

• Demonstrated merchandise operation and explained features
• Helped customers find desired items and sizes by closely supporting each person throughout the buying process
• Conducted price checks for customers and other staff members
• Answered customer inquiries regarding product features, pricing, and availability
• Assisted customers in finding and selecting products based on their needs
• Implemented loss prevention strategies to reduce shrinkage rates
• Restocked shelves and maintained orderly product displays
• Helped customers with refunds and product returns
• Handled returns and exchanges according to company policies
• Managed cash and credit card transactions
• Directed customers to appropriate facility and product locations
• Greeted customers warmly and offered assistance in finding needed merchandise