Adnann Rahman

• F15-QA Avionics Instructor
• Site standup team member for the F-15QA Maintance Training School House at Al Udeid Airbase
• Developed maintenance training school house standard operating procedures
• Instructed Train the Trainer Course and Basic Instructor Techniques
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• F15-QA site standup team member in Mid America IL in support of the delivery of the F-15QA to Qatari Emiri Air Force
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Directed, provided guidance, and monitored the performance of less experienced support engineers and in-house operational personnel supporting customer deployment and operations
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
• Collected data by identifying sources of information, including designing survey and collection methods
• Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention
• Researched and analyzed information into briefing papers, reports and project paperwork
• Built strong relationships with customers through positive attitude and attentive response

• Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives
• Researched and analyzed information into briefing papers, reports and project papers
• Identified project requirements by establishing personal rapport with potential and existing clients

• Submitted monthly reports
• Reviewed all customer inquiries to understand project scope while managing internal disciplines
• Provided technical troubleshooting and problem solving for clients with installed equipment/system issues
• Developed and managed database to gather and streamline information throughout department
• Provided engineering support to Aim 9x team during commissioning phase of project
• Positioned as go-to person for up to 17 staff members, troubleshooting complex administrative and training issues promptly
• Communicated with customers daily to request information and ensure completion of paperwork
• Measured team performance and reported metrics to leadership team members
• Monitored government regulations and standards to ensure alignment with company policies and procedures
• Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations
• Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
• Employed effective time management when dealing with coordination and accountability around personnel and security assets
• Performed various administrative functions, generating reports, planing and scheduling work schedule and establishing workflows, and maintaining bookkeeping, and program archiving.

• Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
• Diagnosed faults and developed resolution plans.
• Completed preventative and reparative maintenance on aircraft electronics and computer systems.
• Repaired and installed wiring, connectors, control boxes antennas and other pieces.

Preformed F-15 Avionics Maintenance and Troubleshooting on intergraded Avionics systems.