Adnan Saleem
Fremont
Summary
I am results-oriented employee with acquired leadership skills in retail management. I provide consistently good customer service and work hard to ensure overall success of the department and store that I work in.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Sprouts Farmer Market
San Jose, CA
11.2024 - Current
- Led all departments to success in daily operations, meeting weekly and quarterly metric goals consistently.
- Aided perishable and non-perishable teams to successful inventory management routines and shrink results.
- Drove good store culture through consistent team member appreciation, huddles and timely accountability.
Customer Service Manager
Sprouts Farmers Market
Newark, CA
07.2023 - 11.2024
- Led front end team to provide consistent positive customer service, measured by successful customer service scores and great surveys.
- Dealt successfully with customer complaints and concerns and coached respective teams to ensure issues are fixed and never repeated.
- Branched out to help all departments operationally to contribute to overall metric success of the store.
Bakery Manager
Sprouts Farmers Market
Newark, CA
01.2023 - 07.2023
- Led bakery crew to successful quarter results in sales and shrink.
- Scouted talent and trained a deli clerk to become a future bakery manager.
Head Cashier
Sprouts Farmers Market
Newark, CA
07.2022 - 01.2023
- Supervised team of cashiers and courtesy clerks to ensure successful daily operations and timely breaks and lunches.
- Ensured proper cash handling procedures are followed by team and balanced cash registers at the end of every closing shift.
- Supported all other departments in down time to support overall success of the store.
Grocery Clerk
Sprouts Farmers Market
Newark, CA
10.2021 - 07.2022
- Broke down and worked grocery load to shelves, faced and assisted all customers in department.
- Helped department manager count during inventory do have successful shrink results.
- Assisted with training new clerks in closing duties like facing, scanning out shrink.
Education
Associate of Science - English
Foothill College
Los Altos, CA08.2022
Skills
- Customer Service
- Problem-solving
- Reliability
- Time management
- Attention to detail
- Store opening and closing
Timeline
Assistant Store Manager
Sprouts Farmer Market
11.2024 - Current
Customer Service Manager
Sprouts Farmers Market
07.2023 - 11.2024
Bakery Manager
Sprouts Farmers Market
01.2023 - 07.2023
Head Cashier
Sprouts Farmers Market
07.2022 - 01.2023
Grocery Clerk
Sprouts Farmers Market
10.2021 - 07.2022
Associate of Science - English
Foothill College