Former District Manager and recently specialized in Business Development at Phoenix Private Security INC in lead generation and contract negotiation. Expert in building client relationships and delivering tailored proposals, resulting in significant revenue growth. Skilled in strategic planning and customer service, driving brand exposure and new business acquisition in the hospitality sector, retail & real estates.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Business Development Manager
Phoenix Private Security INC
09.2016 - Current
Client Acquisition & Relationship Management :
Generated leads and secured contracts for security services at hotels and conference centers
Acted as the primary liaison between clients (hotels, event organizers) and the company, ensuring service satisfaction
Built long-term relationships with high-profile hospitality clients through consistent service delivery and communication.
Proposal Writing & Contract Negotiation Wrote customized RFP's tailored to hospitality venues, highlighting value, risk management, and ROI
Negotiated and closed deals with hotels, showcasing strong deal-closing and persuasion abilities
Venue Knowledge & Industry Insight :
Conducted security breach assessments and operational evaluations in hotels.
Supported high-profile events, where coordination with venue staff, guests, and vendors which allowed me to gain experience in event-based hospitality operations.
Marketing & Branding :
Oversaw marketing efforts for the security company, especially to appeal to hotel decision-makers ( Tailored security uniforms to the hospitality industry)
Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Represented company and promoted products at conferences and industry events.
Strategic Planning :
Developed and executed sales and operational strategies to expand market presence in the hospitality sector .
Monitored market trends and competitor activities to identify areas of potential opportunity.
Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Education
Advanced 2 Year Diploma - Associate Degree - Business Administration And Management
Collège La Cité
Ottawa
05.2001 -
1 Year Academic Business English - Business English
EF Toronto
Toronto
05.2001 -
Bachelor Degree - 3 Year Diploma With Coop - Public Communication & Graphic Design
Institut Des Art Graphiques
Marollen
05.2001 -
Skills
Business development
Lead generation
Customer service
Negotiations
Sales and marketing
Project management
Sales presentations
Business development and planning
CRM platforms
Training and mentoring
Market research
Sales expertise
Revenue generation
Timeline
Business Development Manager
Phoenix Private Security INC
09.2016 - Current
Advanced 2 Year Diploma - Associate Degree - Business Administration And Management
Collège La Cité
05.2001 -
1 Year Academic Business English - Business English
EF Toronto
05.2001 -
Bachelor Degree - 3 Year Diploma With Coop - Public Communication & Graphic Design