Adley Rutkauskas
St. Thomas,ON
Summary
Dynamic and customer-focused professional with exceptional service skills honed at Harbour Merchant Coffee Company. Proven ability to manage time effectively while maintaining a friendly atmosphere. Adept at cash handling and POS systems, contributing to a positive team environment and ensuring customer satisfaction during peak hours.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Harbour Merchant Coffee Company
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Restaurant Hostess
Boston Pizza Restaurant
06.2021 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Kinesiology
Western University
London, ON04-2028
High School Diploma -
St. Joesphs High School
St. Thomas, ON06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Exceptional customer service
- Safe food handling
- POS systems
- Menu memorization
- Basic math
Certification
- Certified Food Safety Handling, Harbour Merchant
Timeline
Barista
Harbour Merchant Coffee Company
07.2022 - Current
Restaurant Hostess
Boston Pizza Restaurant
06.2021 - 07.2022
Kinesiology
Western University
High School Diploma -
St. Joesphs High School
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