Adjua Lloyd
Toronto
Summary
10+ years of experience in the service industry, professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating an inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently. Possess encyclopedic knowledge of wines, cocktails, liquor, restaurant equipment, POS terminals, and credit card outlets. Also has 4+ years of experience in espresso pulling, coffee brewing, and latte art.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bar Manager Brunch/ Dinner
Cano Restaurant
09.2021 - Current
- Closed out cash register and prepared cashier report at the close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored, Hired and trained staff members to ensure exceptional customer service standards.
- Negotiating vendor contracts, tracking inventory, and ordering supplies.
- Full time
Manager
Old Road Rum Co
01.2021 - 09.2021
- Oversaw the production of Old Road Rum.
- Represented the company at product launches, events and trade shows.
- Controlled the Media pages.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Full time
Ambassador for Hibiscus Rum
Spice Mill
06.2020 - 01.2021
- Representing the company at product launches, events, and trade shows.
- Educating customers, retailers, and distributors about the products.
- Brainstorming ideas and participating in training and workshops.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Part-time
Supervisor - Breakfast/Lunch/Dinner
Christophe harbor
03.2016 - 12.2020
- Trained new staff on guest’s service expectations, Safety procedures, proper food Handling, and restaurant protocols.
- Creating and managing employee schedules.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Responsible for stock taking, ordering, and closing the shift.
- Full-time
Bartender/Coffee Barista
Palms Court Garden
01.2015 - 02.2016
- Consistently adhere to quality expectations and standards.
- Skillfully anticipated and addressed guest service needs as close to perfection as possible.
- Accurately recorded orders and partnered with team members to provide the best customer service available.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Part-time
Education
High School -
Basseterre High School
08.2015
Bachelor of Science - Accounting and Finance
Unicaf University
England09-2027
Skills
- Works well under pressure
- Master of sales technique
- Upbeat, friendly, and positive
- Great at communication and teamwork
- Skilled Mixologist
- Time management
Languages
English
Native or Bilingual
Certification
Average 10 in CELPIP English Test.
Timeline
Bar Manager Brunch/ Dinner
Cano Restaurant
09.2021 - Current
Manager
Old Road Rum Co
01.2021 - 09.2021
Ambassador for Hibiscus Rum
Spice Mill
06.2020 - 01.2021
Supervisor - Breakfast/Lunch/Dinner
Christophe harbor
03.2016 - 12.2020
Bartender/Coffee Barista
Palms Court Garden
01.2015 - 02.2016
High School -
Basseterre High School
Bachelor of Science - Accounting and Finance
Unicaf University
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