ADJI MAGUETTE GUEYE
Ottawa,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Work/Study Student
University of Ottawa - Multiple Faculties
09.2020 - 04.2024
- Successfully navigated diverse academic settings and demonstrated strong adaptability skills by holding positions across the Faculties of Social Sciences, Common Law, and Education, quickly acclimating to the unique demands and cultures of each
- Assisted in organizing and supporting various departmental projects and events, showcasing an ability to manage multiple tasks efficiently
- Developed and applied strong customer support skills by effectively communicating via email, handling calls, and resolving complaints from students and professors, ensuring satisfaction and support
- Provided technical support and training to faculty members on the use of Brightspace, PowerPoint, Zoom, MS Teams, and Excel, enhancing online teaching capabilities and resource utilization and facilitating the online transition for University of Ottawa professors and their assistants during COVID
- Gained comprehensive understanding of university operations and academic environments, enhancing team collaboration and project execution.
Part-time Sales Associate
Simons Ste-Catherine
04.2023 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed versatility, good time management, resourcefulness, and efficiency in a very busy environment by performing several tasks such as greeting, acknowledging, and re-approaching every customer, being knowledgeable about products, staying up to date on the most current sales and promotions
- Learned social skills by communicating with different types of clients in both official languages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Estate and Trust Administrator Intern - Fall Semester
MD Private Trust
09.2021 - 12.2021
- Provided administrative support to trust officers in charge of trust, estate and POA accounts
- Prepared appropriate documentation for regulatory, tax, legal and government agencies, and related documents on behalf of estates, trusts and POAs
- Communicated with other financial institutions, NGOs, and other companies around the world
- Played a key role in the digitization initiative by scanning documents and reorganizing the filing system, improving document accessibility and management.
- Resolved complex trust issues by collaborating with cross-functional teams and leveraging expertise within the organization.
- Managed sensitive information discreetly while adhering to strict confidentiality standards and regulations.
Education
MASTER OF ARTS PUBLIC AND INTERNATIONAL AFFAIRS -
University of Ottawa
Ottawa, Ontario04.2025
BACHELOR OF SOCIAL SCIENCES JOINT HONOURS IN COMMUNICATION AND IN POLITICAL SCIENCE -
University of Ottawa
Ottawa, Ontario04.2023
Skills
- Good written and oral Communication in both official languages
- Time Management
- Teamwork and adaptability
- Computer Skills (Excel, Microsoft, Teams…)
- Customer Service
Languages
French
Native or Bilingual
English
Native or Bilingual
Other Information
- Implication, Played a key role in organizing multiple fundraising events, including a significant collaboration with Islamic Relief, aimed at supporting disadvantaged communities.
- Voluntary Work, Provided essential note-taking services for Political Science and Communication classes, supporting peers with disabilities, and contributing to an inclusive academic environment. Actively volunteered at major university events, including the PANDA game and the uOttawa Residence Move-in, enhancing event execution and participant experience.
References
- Meghan Ede, Manager, University of Ottawa, +1 415 706 3989, mede@uottawa.ca
- Roxanne Delorme, Senior Officer of Academic Development and Operations, University of Ottawa, 613-562-5800 (7158), rdelorme@uottawa.ca
- Daniel Belanger, Senior Trust Officer and Manager, MD Financial Management, +1 613 731 4552, daniel.belanger@md.ca
Timeline
Part-time Sales Associate
Simons Ste-Catherine
04.2023 - 08.2023
Estate and Trust Administrator Intern - Fall Semester
MD Private Trust
09.2021 - 12.2021
Work/Study Student
University of Ottawa - Multiple Faculties
09.2020 - 04.2024
MASTER OF ARTS PUBLIC AND INTERNATIONAL AFFAIRS -
University of Ottawa
BACHELOR OF SOCIAL SCIENCES JOINT HONOURS IN COMMUNICATION AND IN POLITICAL SCIENCE -
University of Ottawa
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