Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ADITYA SONAWANE

Brantford

Summary

Dynamic and detail-oriented administrative assistant with a proven track record of optimizing office operations, streamlining communication, and enhancing productivity across various industries. Recognized for proactive problem-solving skills and ability to work effectively as a versatile team player. Brings a unique blend of technical proficiency, creative organization, and a deep commitment to fostering a positive workplace culture. Skilled in managing complex schedules, handling confidential information, and providing seamless support to senior leadership. Adept at utilizing a variety of software tools and quickly adapting to new technologies, thriving in fast-paced environments. Passionate about delivering outstanding results with a personalized touch. Committed to making a meaningful impact by improving workflows and ensuring seamless office functionality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Associate

LifeLabs
09.2023 - 11.2024
  • Processed and implemented a daily average of 120 work orders whilst successfully maintaining positive client relations across all of Southern Ontario including the Ottawa Champlain region with a margin of error of 0%
  • Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Contributed to the development of management information system processes, procedures, and reports to streamline information management and support the management decision-making process
  • Maintained organized filing systems, both digital and physical, to improve patient document retrieval and minimize errors
  • Handled incoming and outgoing communications, including daily phone calls from clients, emails, and mail, ensuring prompt responses and efficient solutions
  • Assisted scheduling coordinators from various regions across Southern Ontario in client de-escalations, ensuring timely professional service with 100% client satisfaction

Account Executive

Western Capital Markets
09.2020 - 04.2023
  • Maintained department financial and accounting records to conform with policies, guidelines, certified internal controls, verified by the executive team
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
  • Oversaw the daily activities of an entire department; provided support, guidance, and direction to other members to achieve organizational objectives
  • Assisted in the performance of all administrative duties as required
  • Answered telephone calls and emails, typed paper correspondence, and maintained appointment schedules
  • Designed, implemented, and supervised a budget oversight system; consulted with the team regarding budget revisions
  • Optimized positive client relations; demonstrated excellent leadership abilities when coordinating with other representatives, departments, and clients; created a sense of urgency while fostering outstanding client and team member relationships
  • Served as a team player who effectively contributed to and promoted the organization's overall goals and objectives

Administrative Assistant

Gordon Food Service
05.2022 - 09.2022
  • Received numerous customer requests for shipments of varying complexity and dealt with intense corporate conversations with professionalism, tact and a client-first mindset
  • Managed emails and important communications from senior executives across varied departments in the Milton branch and occasionally across British Columbia, Nova Scotia, and Grand Rapids, Michigan
  • Handled shipment requests from executives and sent out shipments throughout North America with a 100% error-free record
  • Conducted market research to identify potential vendors for office supplies, contributing to cost-effective procurement decisions
  • Contributed to the development of standard operating procedures (SOPs) to streamline administrative processes
  • Collaborated with the finance team to process invoices and manage office expenses, ensuring adherence to the budget
  • Participated in special projects as assigned by management, delivering high-quality results within specified deadlines
  • Implemented a new system for tracking office supplies, reducing waste and optimizing supply ordering, resulting in cost savings of 15%
  • Provided general administration support to executives, from preparing documents through Excel to processing expenses
  • Contributed to the development of management information system processes, procedures, and reports to streamline information management and support the management decision-making process
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Analyst

Western Investment Club
01.2021 - 11.2021
  • Investigated a company's strategic direction based on business strategies derived from financial reports
  • Collaborated with stakeholders to identify opportunities for growth within the organization via process improvement analysis
  • Developed new ways to deliver value to clients; regularly provided feedback to executive leadership on strategic initiatives and departmental budgets
  • Analyzed business plans and SOPs from approximately 30 companies and provided input for project goal setting, budgeting, and long-term strategic direction
  • Expanded the data lexicon of financial reporting by developing a knowledge base of industry abbreviations that were used in field notes documenting key takeaways from banking conferences
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency

Education

Honors in Business Administration - Dual Degree in Economics

University of Western Ontario
London, Ontario
04.2023

Ontario Secondary School & IB Diploma -

Turner Fenton Secondary School
Brampton, Ontario
06.2018

Skills

  • Executive-Level Scheduling & Calendar Management
  • Advanced Multitasking & Prioritization
  • Process Optimization & Workflow Streamlining
  • Confidentiality & Discretion
  • Cross-Department Collaboration
  • Advanced Technology Integration
  • Event Coordination & Logistics Management
  • Creative Problem Solving
  • Client Relations & Customer Service Excellence
  • Document Preparation & Report Generation
  • Bilingual Communication
  • Time Management & Deadline Adherence
  • Proactive Inventory & Supply Management
  • Client-Facing Communication & Relationship Building

Certification

  • Bloomberg Market Concepts
  • Certified Associate in Project Management (In progress from PMI)
  • Accenture Strategy Consulting Virtual Internship
  • J.P. Morgan Investment Banking Virtual Internship
  • Harvard University (HarvardX); Entrepreneurship in Emerging Economies
  • Deloitte STEM Connect Virtual Experience

Timeline

Administrative Associate

LifeLabs
09.2023 - 11.2024

Administrative Assistant

Gordon Food Service
05.2022 - 09.2022

Analyst

Western Investment Club
01.2021 - 11.2021

Account Executive

Western Capital Markets
09.2020 - 04.2023

Ontario Secondary School & IB Diploma -

Turner Fenton Secondary School
  • Bloomberg Market Concepts
  • Certified Associate in Project Management (In progress from PMI)
  • Accenture Strategy Consulting Virtual Internship
  • J.P. Morgan Investment Banking Virtual Internship
  • Harvard University (HarvardX); Entrepreneurship in Emerging Economies
  • Deloitte STEM Connect Virtual Experience

Honors in Business Administration - Dual Degree in Economics

University of Western Ontario
ADITYA SONAWANE