ADITYA SONAWANE
Brantford
Summary
Dynamic and detail-oriented administrative assistant with a proven track record of optimizing office operations, streamlining communication, and enhancing productivity across various industries. Recognized for proactive problem-solving skills and ability to work effectively as a versatile team player. Brings a unique blend of technical proficiency, creative organization, and a deep commitment to fostering a positive workplace culture. Skilled in managing complex schedules, handling confidential information, and providing seamless support to senior leadership. Adept at utilizing a variety of software tools and quickly adapting to new technologies, thriving in fast-paced environments. Passionate about delivering outstanding results with a personalized touch. Committed to making a meaningful impact by improving workflows and ensuring seamless office functionality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Associate
LifeLabs
09.2023 - 11.2024
- Processed and implemented a daily average of 120 work orders whilst successfully maintaining positive client relations across all of Southern Ontario including the Ottawa Champlain region with a margin of error of 0%
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Contributed to the development of management information system processes, procedures, and reports to streamline information management and support the management decision-making process
- Maintained organized filing systems, both digital and physical, to improve patient document retrieval and minimize errors
- Handled incoming and outgoing communications, including daily phone calls from clients, emails, and mail, ensuring prompt responses and efficient solutions
- Assisted scheduling coordinators from various regions across Southern Ontario in client de-escalations, ensuring timely professional service with 100% client satisfaction
Account Executive
Western Capital Markets
09.2020 - 04.2023
- Maintained department financial and accounting records to conform with policies, guidelines, certified internal controls, verified by the executive team
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
- Oversaw the daily activities of an entire department; provided support, guidance, and direction to other members to achieve organizational objectives
- Assisted in the performance of all administrative duties as required
- Answered telephone calls and emails, typed paper correspondence, and maintained appointment schedules
- Designed, implemented, and supervised a budget oversight system; consulted with the team regarding budget revisions
- Optimized positive client relations; demonstrated excellent leadership abilities when coordinating with other representatives, departments, and clients; created a sense of urgency while fostering outstanding client and team member relationships
- Served as a team player who effectively contributed to and promoted the organization's overall goals and objectives
Administrative Assistant
Gordon Food Service
05.2022 - 09.2022
- Received numerous customer requests for shipments of varying complexity and dealt with intense corporate conversations with professionalism, tact and a client-first mindset
- Managed emails and important communications from senior executives across varied departments in the Milton branch and occasionally across British Columbia, Nova Scotia, and Grand Rapids, Michigan
- Handled shipment requests from executives and sent out shipments throughout North America with a 100% error-free record
- Conducted market research to identify potential vendors for office supplies, contributing to cost-effective procurement decisions
- Contributed to the development of standard operating procedures (SOPs) to streamline administrative processes
- Collaborated with the finance team to process invoices and manage office expenses, ensuring adherence to the budget
- Participated in special projects as assigned by management, delivering high-quality results within specified deadlines
- Implemented a new system for tracking office supplies, reducing waste and optimizing supply ordering, resulting in cost savings of 15%
- Provided general administration support to executives, from preparing documents through Excel to processing expenses
- Contributed to the development of management information system processes, procedures, and reports to streamline information management and support the management decision-making process
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Analyst
Western Investment Club
01.2021 - 11.2021
- Investigated a company's strategic direction based on business strategies derived from financial reports
- Collaborated with stakeholders to identify opportunities for growth within the organization via process improvement analysis
- Developed new ways to deliver value to clients; regularly provided feedback to executive leadership on strategic initiatives and departmental budgets
- Analyzed business plans and SOPs from approximately 30 companies and provided input for project goal setting, budgeting, and long-term strategic direction
- Expanded the data lexicon of financial reporting by developing a knowledge base of industry abbreviations that were used in field notes documenting key takeaways from banking conferences
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency
Education
Honors in Business Administration - Dual Degree in Economics
University of Western Ontario
London, Ontario04.2023
Ontario Secondary School & IB Diploma -
Turner Fenton Secondary School
Brampton, Ontario06.2018
Skills
- Executive-Level Scheduling & Calendar Management
- Advanced Multitasking & Prioritization
- Process Optimization & Workflow Streamlining
- Confidentiality & Discretion
- Cross-Department Collaboration
- Advanced Technology Integration
- Event Coordination & Logistics Management
- Creative Problem Solving
- Client Relations & Customer Service Excellence
- Document Preparation & Report Generation
- Bilingual Communication
- Time Management & Deadline Adherence
- Proactive Inventory & Supply Management
- Client-Facing Communication & Relationship Building
Certification
- Bloomberg Market Concepts
- Certified Associate in Project Management (In progress from PMI)
- Accenture Strategy Consulting Virtual Internship
- J.P. Morgan Investment Banking Virtual Internship
- Harvard University (HarvardX); Entrepreneurship in Emerging Economies
- Deloitte STEM Connect Virtual Experience
Timeline
Administrative Associate
LifeLabs
09.2023 - 11.2024
Administrative Assistant
Gordon Food Service
05.2022 - 09.2022
Analyst
Western Investment Club
01.2021 - 11.2021
Account Executive
Western Capital Markets
09.2020 - 04.2023
Ontario Secondary School & IB Diploma -
Turner Fenton Secondary School
- Bloomberg Market Concepts
- Certified Associate in Project Management (In progress from PMI)
- Accenture Strategy Consulting Virtual Internship
- J.P. Morgan Investment Banking Virtual Internship
- Harvard University (HarvardX); Entrepreneurship in Emerging Economies
- Deloitte STEM Connect Virtual Experience
Honors in Business Administration - Dual Degree in Economics
University of Western Ontario
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