ADITYA SINGH
North York,ON
Summary
Focus driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Goal-oriented manager with more than 07 years experience in hospitality industry and proven sales abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Sales Manager – Associations & SMERF
MARRIOTT INTERNATIONAL
09.2023 - 12.2023
- Was based at The Westin Toronto Airport managing the Associations and SMERF segments.
- I established new relationships with clients of individual organizations, associations, sports federations, entertainment industry, etc. Through direct outside and inside selling to secure business for the hotel while ensuring that rooms/events sales and revenue goals are met or exceeded.
- Active prospecting and qualifying new business were parts of my KPIs.
- Managed sales tasks like building opportunities & quotes in the Sales Management portal (CI/TY or SFA/GPO) along with closure of leads and billings.
Front Desk Agent (Part-Time)
MARRIOTT INTERNATIONAL
04.2023 - 09.2023
- Worked as a part-time Front Office Agent at The Westin Harbour Castle, Toronto while pursuing higher education in Business Administration from York University.
- Responsibilities included guest registration processes and communication of hotel services and promotions. Providing customer service during the check in and check out of the guests.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Awarded STAR employee of the month twice in 06 months for supporting sales efforts through upselling rooms, amenities, or special packages and excellent customer service.
Assistant Sales Manager
MARRIOTT INTERNATIONAL
10.2021 - 12.2022
- Part of the unit sales team at JW Marriott New Delhi Aerocity.
- Transient and Group Sales for Rooms & Catering divisions of the 5 star luxury hotel from different territories in New Delhi
- Performed customer relationship management for HNIs and key accounts while following standard operating processes and soliciting RFPs
- KPIs included creating performance and forecasting reports. Increasing the volume of travelers and events in the hotel via business development from a portfolio of corporates, defense companies and international associations
- Database management on bi-weekly basis. Managing sales leads on Opera and sales management portals like Salesforce, Marriott's Global Pricing Optimization.
Assistant Manager – Sales & Marketing (North India Division)
PADIA EXPORTS PVT LTD
11.2020 - 09.2021
- Was part of the sales and marketing team for the Stainless Steel and Melamine utensils division
- Was responsible for key sales accounts and materializing prospect business development portfolio via B2B sales for the organization
- Handled the social media marketing channels as well.
Senior Sales Executive
ITC HOTELS
11.2018 - 10.2020
- Senior Sales Executive at ITC Maurya – A Marriott Luxury Collection Hotel
- Displayed sales and services competence for a portfolio which included an array of corporates (both RFP & LNR), defense companies, travel agents, media houses, etc
- Located in Central Delhi region
- Handling emails for the corporate office for the Club ITC members program for the enquiries for the sales promotions, membership renewals, applications, etc
- Reporting of performance and forecasts along with hotel business reports.
Senior Sales Executive - National Sales
THE LALIT HOTELS, PALACES & RESORTS
08.2018 - 10.2018
- Corporate Sales from different territories in New Delhi including areas like West Delhi, Nehru Place, Central Delhi, etc
- Presenting the different hotels of the company to prospect clients as per their pre-determined preferences.
Sales Executive
LEMON TREE HOTELS LIMITED
07.2016 - 04.2018
- Started as Sales Executive under the room sales division in the National Sales Office
- Ascended up to Senior Sales Executive after a promotion for reviving the dead territory of West Delhi and farming good amount of business for Lemon Tree Hotels across India
- Portfolio included corporate organizations categorized respectively on their potential and actual business extracted from them.
Summer Intern
ITC MAURYA- The Luxury Collection
07.2014 - 10.2014
- Job included working in four core operations departments of the hotel
- Gained hands-on experience about basic working of hotel industry
- Bagged an opportunity to work at ITC Green Lounge at Terminal-3, IGI Airport, New Delhi.
Education
PG Certificate - Business Administration
York University
Toronto, ON09.2023
Bachelor of Science - Hotel Management
IHM PUSA
New Delhi, India05.2016
Skills
- Compelling sales proposal writer
- B2B sales
- Lead Generation and Closure
- Key Account Management
- Salesforce Web (Marriott CI/TY)
- Property Management System (Opera & Lightspeed)
- Customer Relationship Management
- Business Transient and Group Sales
Skills Languages
Certification for Evolution Advanced level of General English (British Council), and beginners level in French (Alliance Francaise de Delhi),
Over 06 years of professional experience with MS Office., Content creation and Social Media Marketing.
Civic Engagement
- Coordinated the Serve360 drive at the JW Marriott New Delhi for the Sales & Marketing department.
- Coordinated Blood Donation Camps at JW Marriott New Delhi, IHM Pusa and N.C. Jindal Public School for Lions Blood Bank, Delhi.
- Organized several blood donation camps for Rotary Blood Bank, Delhi.
Positions Of Responsibilities
Segment Manager for driving sales quota from Media and Defense industry segments at JW Marriott New Delhi Aerocity and ITC Maurya.
Extracurricular Activities
Music Composing (Electronic Dance Music)
Disk Jockeying- Certified by SpinGurus, New Delhi (October, 2015)
Motorcycle Riding- Posted 2nd Best Lap timings at Buddh International Circuit at KTM Track Day (April, 2015)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Sales Manager – Associations & SMERF
MARRIOTT INTERNATIONAL
09.2023 - 12.2023
Front Desk Agent (Part-Time)
MARRIOTT INTERNATIONAL
04.2023 - 09.2023
Assistant Sales Manager
MARRIOTT INTERNATIONAL
10.2021 - 12.2022
Assistant Manager – Sales & Marketing (North India Division)
PADIA EXPORTS PVT LTD
11.2020 - 09.2021
Senior Sales Executive
ITC HOTELS
11.2018 - 10.2020
Senior Sales Executive - National Sales
THE LALIT HOTELS, PALACES & RESORTS
08.2018 - 10.2018
Sales Executive
LEMON TREE HOTELS LIMITED
07.2016 - 04.2018
Summer Intern
ITC MAURYA- The Luxury Collection
07.2014 - 10.2014
PG Certificate - Business Administration
York University
Bachelor of Science - Hotel Management
IHM PUSA
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