ADITYA SHOURIE
Yellowknife
Summary
Dynamic and results-oriented professional with extensive experience in food service and retail management, notably at NWT Brewing Company. Skilled in cooking and customer service, I excel in team leadership and problem-solving, significantly improving operational efficiency. Demonstrated ability to train staff and lead by example, ensuring high-quality service and team cohesion.
Overview
5
5
years of professional experience
Work History
COOK
NWT Brewing Company
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Store Associate
Rochdi's Independent Grocers
03.2023 - 10.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
SHIFT LEADER
FATBURGER
02.2023 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Customer Service Cashier
La Source
04.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Chef Assistant
Enotica Monza
03.2022 - 12.2022
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Head Shift Leader
Alliance Intrapak
03.2020 - 02.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted performance evaluations for staff members, providing constructive feedback to support professional growth and development.
Education
Advanced Diploma - Industrial Drafting
Aviron Technical Institute
Montreal, QC12-2021
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Positive Attitude
- Team Leadership
- Problem-Solving
- Decision Making Capabilities
- Team Supervision
- Staff education and training
- Goal Setting and Tracking
- Motivational Leadership
- Shift Paperwork Completion
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
COOK
NWT Brewing Company
09.2024 - Current
Store Associate
Rochdi's Independent Grocers
03.2023 - 10.2024
SHIFT LEADER
FATBURGER
02.2023 - 10.2024
Customer Service Cashier
La Source
04.2022 - 02.2023
Chef Assistant
Enotica Monza
03.2022 - 12.2022
Head Shift Leader
Alliance Intrapak
03.2020 - 02.2022
Advanced Diploma - Industrial Drafting
Aviron Technical Institute
Similar Profiles
Kate BurtKate Burt
Park Attendant at NWT ParksPark Attendant at NWT Parks
Jerry MinerichJerry Minerich
President at Pure Drinking Water of NWTPresident at Pure Drinking Water of NWT
Brandon GilbertBrandon Gilbert
DIRECTOR OF CLIENT SERVICES at The NWT GroupDIRECTOR OF CLIENT SERVICES at The NWT Group