Aditya Rajpara
Montreal,QC
Summary
A dedicated and detail-oriented professional with experience in leadership roles, pizza making and customer service. Proficient in communication, problem-solving, and handling high-pressure environments. Strong team player with physical stamina and knowledge of safety protocols. Proficient in Microsoft Office Suite and experienced in accounting and banking. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
1
1
year of professional experience
Work History
Cook /Cashier /Customer Service Cashier
Pizza Pizza
2023.01 - 2024.06
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained a clean and organized workstation, ensuring adherence to food safety guidelines.
- Provided efficient and courteous service to customers, addressing their needs promptly.
- Worked collaboratively with team members to ensure smooth kitchen operations.
- Trained new kitchen staff on cooking techniques and safety protocols.
- Adapted to varying shift schedules, including evenings, nights, and weekends.
Customer Service Representative
Rogers Communications
2023.05 - 2023.07
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cook Shift Leader
Burger King
2023.08 - 2024.01
- Assisted in the preparation and cooking of various dishes in a fast-paced environment.
- Monitored food safety and hygiene standards to maintain a clean and safe kitchen.
- Provided excellent customer service by promptly addressing special dietary requests and preferences.
- Ensured timely and accurate order fulfillment during peak hours.
- Received commendations from supervisors for consistently delivering excellent food quality.
Housekeeper
Hotel St-Denis
2024.03 - 2024.04
- Efficiently performed housekeeping tasks, including room cleaning, linen replacement, and supply management.
- Ensured guest satisfaction through prompt responses, clear communication, and anticipating service needs.
- Adhered to safety and security protocols, maintaining a clean and professional appearance.
- Assisted with physical tasks such as moving heavy objects and operating equipment, supporting team goals.
Education
Master of Science - Information Systems Security
Concordia University
Montreal, QC12.2024
Skills
- Attention to Detail
- Excellent Communication Skills
- Physical Stamina
- Cleaning Techniques & Safety Protocols
- Customer Service & Problem Resolution
- Leadership & Teamwork
- Problem-Solving & Learning Agility
- High-Pressure Team Environments
- Microsoft Office Proficiency
- Accounting & Banking Trustworthiness
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Housekeeper
Hotel St-Denis
2024.03 - 2024.04
Cook Shift Leader
Burger King
2023.08 - 2024.01
Customer Service Representative
Rogers Communications
2023.05 - 2023.07
Cook /Cashier /Customer Service Cashier
Pizza Pizza
2023.01 - 2024.06
Master of Science - Information Systems Security
Concordia University
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