Aditya Naik
Sudbury,Canada
Summary
Experienced with team leadership, customer service, and operational management. Utilizes strategic planning and process improvement to enhance service quality and efficiency. Track record of fostering team collaboration and maintaining high operational standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Post Office Manager
Shoppers Drug Mart
09.2024 - Current
- Increased employee satisfaction by providing ongoing training and support in a positive work environment.
- Maintained excellent customer service standards by addressing complaints, resolving issues, and maintaining open lines of communication with patrons.
- Strengthened community relations through participation in local events and open houses, increasing public awareness of postal services.
- Managed inventory control procedures ensuring accurate stock levels were maintained whilst minimizing excess waste.
- Developed strong relationships with local businesses to increase bulk mailing contracts and grow revenue streams.
Pharmacy Assistant
Rexall Pharmacy
12.2021 - Current
- Process50-80 prescriptions in a day
- Prepare monthly medications according to their prescriptions
- Effectively communicate with patients and doctors
- Response accurately as per patient’s requirements
- Accurate data entry
- Work ethically and maintain confidentiality
VMI Solution Technician
SPI Health & Safety
10.2023 - 09.2024
- Customize software and hardware components to ensure seamless integration with existing processes
- Analyze VMI-generated data to identify trends, forecast demand, and optimize stock levels
- Generate comprehensive reports to support informed decision-making in inventory management
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Health service consultant
Harsh Hospital
03.2020 - 07.2021
- Guide patients according to their needs
- Manage staff by Interpreting customer concerns
- Greet patients professionally
- Identify new systems and processes to drive quality, efficiency, and time-saving approaches
- Recommend adjustments to the processor assembly
- Payroll management
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Provided information about service procedures and expected timelines.
Business development executive/ Team Lead
ANS IT INDIA PVT Ltd
03.2019 - 03.2020
- Analyze current market trends and develop marketing strategies
- Strategic thinking and developing plans to achieve business objectives
- Work collaboratively with other departments and team members to achieve goals
Education
Community and Health Services Navigation
Cambrian College
Sudbury, Ontario06.2022
Supply Chain Management
Cambrian College
Sudbury, Ontario04.2022
Bachelors - Microbiology
Smt.G.N.Pandya College of Pure and Applied Sciences
05.2019
Skills
- Experienced learner with effective assessment and people skills including ensuring high community standards Strong interpersonal skills and demonstrated professionalism in all circumstances Open to constant growth and learning and welcomes constructive feedback
- Skills:
- Tech Knowledge
- Time management
- A strong sense of ethics
- Commitment to Quality
- Excellent communication skills
- Workload prioritization
- Operations management
- Hiring
- Teamwork and collaboration
- Problem-solving
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Certification
- Power BI
Timeline
Post Office Manager
Shoppers Drug Mart
09.2024 - Current
VMI Solution Technician
SPI Health & Safety
10.2023 - 09.2024
Pharmacy Assistant
Rexall Pharmacy
12.2021 - Current
Health service consultant
Harsh Hospital
03.2020 - 07.2021
Business development executive/ Team Lead
ANS IT INDIA PVT Ltd
03.2019 - 03.2020
Supply Chain Management
Cambrian College
Bachelors - Microbiology
Smt.G.N.Pandya College of Pure and Applied Sciences
Community and Health Services Navigation
Cambrian College
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