Aditya Deelwal
Calgary,AB
Summary
Strong leadership skills and communication skills. (Both verbal and written) Responsible and collaborative, able to work in a team. Practical interpersonal and problem-solving skills. Reliable and organized, able to work independently, experienced working with multicultural people, and experienced with the WHMIS system. Accurate attention to detail. Strong customer service skills and client service experience, Experience working in a fast-paced environment, Effective time management skills, Bilingual- Hindi (verbal and written) and English (verbal and written). Experience with heavy lifting. Can lift to 70 lb of weight quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Brand Ambassador
OSL Retail Services
10.2024 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- worked in direct sales role approaching customer past customer and processing customer conversion.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Provided exceptional customer service to drive satisfaction.
- Communicated product value, quality, and style to educate and entice potential customers.
Customer service representative
Walmart
11.2020 - Current
- Helping customers find products
- Doing effective work to keep the store activities running smoothly.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Zoning and and stocking shelves with product to full fill inventory needs experience working.
- helping each customer find product and drive sale for the store. with at most professionalism.
- Give direct face to face information about product and benefits.
- Gained leadership skills and client-oriented skills
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Worked in a dynamic fast paced environment
- Experience gained in exceptional customer service and communication.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Quick services cook
Calgary Sports and Entertainment Inc
09.2023 - 12.2023
- Cooking snack and food on stall
- Learned exceptional customer service skills and gained experience in working in a fast paced environment
50/50 Raffle ticket seller
09.2023 - 12.2023
- Selling 5050 raffle tickets to event goers gaining great communication skills and customer service skills
- Gaining sales skill and working in a crowded environment
Direct sales representative
GO Sales INC
05.2022 - 07.2023
- Door to door/direct sales for TELUS product, Gained essential customer service and sales skills
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Boosted sales performance by developing and executing targeted marketing strategies.
- Direct customer interaction and account management
- Assisting with and booking installation dates etc
Backroom Associate
Walmart
11.2020 - 12.2021
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
- worked with moving heavy materials around
- gained experience with lifting boxes and moving boxes over 70 kg.
- experience working in a physically demanding and labour intensive environment.
Direct sales independent contractor
Canadian Property Stars
01.2020 - 08.2021
- Company Overview: Calgary
- Gained exceptional customer service providing house care services, window washing, aeration etc
- Gained Experience in door-to-door sales in the service industry
- gained Experience in a physically demanding job
- Able to lift heavy weight, work for long hours
Education
Business Administration Diploma -
Southern Institute of technology (SAIT)
Calgary, Alberta03.2025
Skills
- Customer service
- Storeroom organization
- Teamwork and collaboration
- Quick learner
- Effective communication
- Customer engagement
- Adaptable personality
- Team leadership quality
- Sales and negotiation tactics
- Critical thinking
- Attention to detail
- Problem-solving
- Time management
- Shelf stocking
- Heavy lifting
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Hobbies and Interests
- Sports: Rugby
- Basketball
Education - Current Study
Business Administration Diploma, Southern Institute of Technology (SAIT), Calgary, AB, Communication and presentation skills, Business productivity and tool technology, Introduction to financial accounting, Introduction to business
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Facebook Blueprint Certification - Facebook.
Interests
- Team Sports
- Gym Workouts
- Camping
- Backpacking
- Volunteering with youth sports programs as a [role]
Timeline
Brand Ambassador
OSL Retail Services
10.2024 - Current
Quick services cook
Calgary Sports and Entertainment Inc
09.2023 - 12.2023
50/50 Raffle ticket seller
09.2023 - 12.2023
Direct sales representative
GO Sales INC
05.2022 - 07.2023
Backroom Associate
Walmart
11.2020 - 12.2021
Customer service representative
Walmart
11.2020 - Current
Direct sales independent contractor
Canadian Property Stars
01.2020 - 08.2021
Business Administration Diploma -
Southern Institute of technology (SAIT)
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