Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANSHUL CHOUDHARY

Brantford,Canada

Summary

A dynamic role focused on driving revenue growth by identifying customer needs, developing marketing strategies, and closing sales. Responsibilities include market research, lead generation, client relationship management, and executing promotional campaigns to enhance brand awareness and increase sales performance. Success in this role requires strong communication, negotiation, and analytical skills to create and implement effective sales and marketing strategies.

Overview

9
9
years of professional experience

Work History

Technical Support Advisor

Apple
11.2023 - Current
  • Provided remote assistance to the Apple customers experiencing technical difficulties
  • Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Managed inbound outbound calls and email.

Omni Fulfillment Associate

Walmart
12.2022 - 10.2024
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Strengthened communication skills through regular interactions with customers

Front End Associate

Tim Horton's
10.2022 - 12.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.

Sales and Marketing Executive

Team Events & Production
04.2021 - 08.2022


  • Collaborating with prospective customers, shortlisting evaluated requirements for destination weddings
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
  • Analyzed sales and marketing data for improved strategies.

Business Development Executive

Deki Electronics Ltd
10.2018 - 01.2021
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments
  • Highly appreciated for designing the company's website (suresolutions.in); worked closely with the Marketing Head for digital promotions and collateral required for the promotion
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
  • Managed IndiaMart's portal for company's product; facilitated as a Product Manager for Covid product
  • Collaborated with sales and marketing departments to support client acquisition
  • Managed social media campaigns and day-to-day activities including online advocacy, editorials, community-outreach efforts, promotions, etc


Business Development Executive

AS Shipping & Logistics Pvt. Ltd.
07.2016 - 04.2017
  • Communicated directly with customers and partners to build strong business networks and relationships
  • Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations
  • Identified business development challenges and customer concerns for proactive resolution.

Education

Office Administration - Administration Studies

Conestoga College Institute
01.2023

Masters of International Business (MIB) - Marketing

IMS Ghaziabad, Charan Singh University
01.2019

Bachelor of Business Administration -

Fairfield Institute of Management Technology
01.2016

Skills

  • Sales & Negotiation
  • Comprehensive Strategic Planning
  • CRM and Data Analysis
  • Networking & Relationship Building
  • Project Management
  • Customer Service Process Improvement
  • Microsoft 365 & ERP system
  • Basic Accounting
  • Effective Problem Resolution
  • Emotional Intelligence
  • Resilience & Persistence
  • Communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Technical Support Advisor

Apple
11.2023 - Current

Omni Fulfillment Associate

Walmart
12.2022 - 10.2024

Front End Associate

Tim Horton's
10.2022 - 12.2022

Sales and Marketing Executive

Team Events & Production
04.2021 - 08.2022

Business Development Executive

Deki Electronics Ltd
10.2018 - 01.2021

Business Development Executive

AS Shipping & Logistics Pvt. Ltd.
07.2016 - 04.2017

Masters of International Business (MIB) - Marketing

IMS Ghaziabad, Charan Singh University

Bachelor of Business Administration -

Fairfield Institute of Management Technology

Office Administration - Administration Studies

Conestoga College Institute

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ANSHUL CHOUDHARY