Aditya Chaturvedi
Summary
Dynamic Senior Operations Manager with extensive experience at Amazon, excelling in strategic planning and risk mitigation. Proven track record in optimizing supply chain processes and enhancing service delivery. Adept at vendor negotiation and team leadership, driving significant cost savings while fostering a culture of accountability and innovation across diverse teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Operations Manager (AGM)
Amazon
07.2020 - Current
- Delivered strategic leadership for forecasting, capacity planning, and budget alignment throughout fulfillment network, guaranteeing compliance with delivery calendars and operational KPI
- Optimized partnerships through thorough evaluation of 3PL providers.
Designed KPI metrics and operating plans aimed at enhancing service delivery. - Executed risk management strategies to safeguard project outcomes.
Assisted Launch Ops Project Management in refining fulfillment processes. - Participated in Core team at Amazon Centre of Excellence to advance continuous improvement efforts.
- Directed multi-warehouse strategies, 3PL partnerships, and inventory control frameworks supporting scalable growth and cost optimization
- Championed cross-functional stakeholder alignment across customs, merchandising, finance, and S&OP, ensuring delivery execution matched business priorities, driving efficiency and process adherence across the I2C lifecycle
- Created and evaluated performance metrics, facilitating open communication with senior leadership.
- Coached high-potential leaders alongside 6,000+ associates, promoting a culture centered on accountability, innovation, and growth.
- Conducted operational audits across safety, compliance, and performance, enhancing risk governance and process integrity
Senior Manager, Global Supply Chain
Aldo Group
09.2017 - 06.2020
- Architected 5-year supply chain strategy, aligning global capacity, routing, and operations across 95 countries, spanning retail, wholesale, and franchise channels
- Controlled budgets exceeding CAD $100M; presented strategic insights to executive leadership to drive cost savings and investment decisions
- Negotiated and governed service provider contracts and SLAs, embedding performance expectations and continuous improvement culture
- Led inbound and outbound freight optimization from suppliers across Asia, Europe and South America, securing multi-million-dollar savings while safeguarding service levels; implementation of CTPAT for ALDO North America; Transport RFP
- Partnered on SAP and TMS implementations, embedding digital discipline and reporting standards into global operations
- Time bound deliveries to 800 stores across NA region; Store transfers, Reverse Logistics; Support E. Com ops
Head of Supply Chain
Marks & Spencer
01.2016 - 08.2017
- Directed regional logistics strategies supporting apparel, accessories, and FMCG supply chains across MENA and SE Asia
- Partnered with leadership to evaluate new market opportunities and regulatory frameworks
- Championed alignment of budgets, forecasts, and operational capacity with evolving market needs
- Negotiated 3PL partnerships to ensure delivery consistency and cost efficiency across multiple geographies
- Developed replenishment and E-commerce operations ensuring service-level commitments were met or exceeded
- Responsibility for customs clearance; product registrations, liaison and coordination with government authorities
Senior Logistics Manager
Landmark Group
06.2012 - 12.2015
- Directed operations across 1M sq. ft. of warehousing and 400+ logistics staff, instituting KPI-driven culture across warehouse, fleet, and customer service functions
- Delivered budgetary forecasts and resource optimization plans to align with business growth strategy
- Developed and launched Proof of Delivery, Delivery Management System, enhancing customer experience and operational transparency
- Championed reverse logistics and customer order fulfillment strategies supporting 500+ daily customers
Supply Chain Manager
Puma
06.2010 - 05.2012
- Directed pan-India supply chain strategy, consolidating imports and creating Puma India’s first E-commerce fulfillment model
- Strengthened vendor and freight partnerships through cost-efficient negotiations and compliance governance
- Ensured seamless customs, warehousing, and RTV processes supporting brand expansion
DC Manager
Marks & Spencer
08.2007 - 05.2010
- Directed nationwide distribution and warehousing operations, ensuring continuity during organizational transitions
- Designed network strategies and led SAP implementation as Super User, embedding new systems into daily operations
- Oversaw transportation for 200+ FMCG outlets across India, aligning logistics execution with business growth
Education
Post Graduate Certificate - Business Management
IIM Indore
Bachelor of Commerce -
IndiaSkills
- Strategic planning and budgeting
- Supply chain management
- Risk assessment and mitigation
- Vendor negotiation
- Process improvement
- KPI analysis
- Project coordination
- Regulatory compliance
- Performance evaluation
- Team leadership
Career Initiatives Highlights
- Launched Amazon Canada’s new Fulfillment Center concept, reinforcing strategic scalability of Amazon Robotics
- Led cross-dock optimization across Amazon Canada, reducing costs by USD $2.8M annually while improving delivery cadence
- Consolidated AMET region operations, embedding process standardization and delivering USD $3M in annualized savings
- Oversaw planning, design, and launch of 500,000 sq. ft. fulfillment Centre in AMET region, enabling capacity expansion
- Transitioned Free-zone facility to mainland operations, optimizing compliance and driving USD $500K in savings
- Negotiated and executed Outbound Transport RFP for ALDO North America, unlocking USD $3M in savings
- Partnered on CTPAT certification and compliance, ensuring global standards for supply chain integrity
- Established regional E-commerce supply chain networks for Home Centre and Marks & Spencer MENA
- Championed SAP and Oracle WMS implementations, embedding process discipline across multi-brand operations
- Conceptualized and launched USD $1M annual revenue-generating delivery scheduling models and digital proof-of-delivery systems, elevating customer experience and profitability
- Directed Greenfield warehouse project design and execution for Puma, creating long-term operational capability
Languages
English
Full Professional
French
Elementary
Hindi
Native/ Bilingual
Certification
Six Sigma Green Belt
Accomplishments
• Best Manager, Amazon Canada (2022- 2024) – Cost, Performance, Engagement, Quality
References
References available upon request.
Timeline
Senior Operations Manager (AGM)
Amazon
07.2020 - Current
Senior Manager, Global Supply Chain
Aldo Group
09.2017 - 06.2020
Head of Supply Chain
Marks & Spencer
01.2016 - 08.2017
Senior Logistics Manager
Landmark Group
06.2012 - 12.2015
Supply Chain Manager
Puma
06.2010 - 05.2012
DC Manager
Marks & Spencer
08.2007 - 05.2010
Post Graduate Certificate - Business Management
IIM Indore