ADITYA ADHVARYU

Shift Operations Supervisor

McDonald’s Canada

05.2019 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Lead and develop staff to achieve exceptional levels of QSP, increase sales and control costs to achieve optimal results in an area(s) of responsibility
Demonstrate and reinforce the leadership behaviors and minimum staff practices (uniforms, team member schedules, communication sessions, etc.) required to gain commitment from team members
Execute all established plans to increase employee loyalty, satisfaction and pride in McDonald's
Know and reinforce personnel policies, labor laws and safety procedures and teach them to team members
Lead the development and training of team members and station supervisors, including the initial onboarding and follow-up of new team members
Prepare and present performance reviews against defined goals and objectives for designated employees in a timely manner
Maintain critical standards for quality of raw and finished products, quality and timeliness of service, and cleanliness and sanitization
Conducted regular audits of operational processes for compliance with company policies and industry regulations, mitigating potential risks to the business.
Managed budgets effectively, staying within allocated resources while meeting operational requirements.
Serve as a role model in achieving performance standards for all crew positions and maintenance workers
Execute set plans to improve customer satisfaction and increase customer loyalty
Manage shift or areas without supervision
Effectively support national and regional promotions to maximize sales potential
Support local marketing plans to maximize sales potential
Prepare effective schedules to increase sales during all parts of the day
Help lead the launch by restoring new products and new procedures
Execute, enforce and properly manage all food hygiene and sanitization requirements and practices
Ensure that safety procedures are followed
Control the income statement headings assigned to it
Control labor costs, shrinkage, cash while managing shift or areas
Develop and follow up on action plans for benefits
Ensure that personnel policies and procedures are respected (breaks, employee meals, recognition, etc.)
Comply with the procedures relating to the security and verification of deposits and the safe
Maintain safety records and track employee accomplishments and performance
Perform daily, weekly and monthly administrative tasks
All other relevant duties