Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aditya Adhvaryu

London,ON

Summary

Focused Quality Operations Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.

Overview

8
8
years of professional experience

Work History

Quality Operations Supervisor

TFT Global
01.2023 - Current
  • Trained personnel in proper inspection techniques, raw materials testing protocols and finished product inspection and testing strategies.
  • Supported daily, weekly, monthly, semi-annual and annual audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Collaborated cross-functionally with supervisors from departments such as Assembly and supplier companies to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
  • Maintained testing equipment in good working order to effectively quality control of GM, Toyota supplier production lines.
  • Validated new methods and equipment to properly integrate improved strategies into quality control processes.
  • Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
  • Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in automotive industry settings.
  • Cultivated professional working relationships with peers and supervisors.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Managed staff hiring, training and supervision.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw loading and unloading of packages in warehouse.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Improved distribution efficiency with design, development, and testing of embedded software applications.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Motivated and trained employees to maximize team productivity.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.

Shift Operations Manager

McDonald's Restaurant
05.2019 - 12.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet all health regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Operations Manager

ESC Private Ltd
07.2015 - 12.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

Graduate Certificate - Logistics And Supply Chain Management

Fanshawe College of Applied Arts And Technology
London, ON
04.2019

Graduate Certificate - Mechanical Engineering

Fanshawe College of Applied Arts And Technology
London, ON
08.2018

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University
06.2015

Skills

  • Creative Solutions
  • Quality Assurance Controls
  • Sampling Techniques
  • Technical Support
  • Corrective Actions
  • Maintenance Team Collaboration
  • Reading Comprehension
  • Employee Performance Reviews
  • Maintaining Clean Work Areas
  • Critical Thinking
  • Technical Writing
  • QC Inspections
  • Institutional Policies
  • Inventory Records
  • Predictive and Preventive Maintenance
  • Inspection Reports
  • Defect Identification
  • Statistical Analysis
  • ISO Quality Standards
  • Engineering Specifications

References

Can provide upon request.

Timeline

Quality Operations Supervisor

TFT Global
01.2023 - Current

Shift Operations Manager

McDonald's Restaurant
05.2019 - 12.2022

Operations Manager

ESC Private Ltd
07.2015 - 12.2017

Graduate Certificate - Logistics And Supply Chain Management

Fanshawe College of Applied Arts And Technology

Graduate Certificate - Mechanical Engineering

Fanshawe College of Applied Arts And Technology

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University

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Aditya Adhvaryu