Aditra Miller
Jackson
Summary
Program management professional with expertise in social services programs, dedicated to fostering collaboration. Successfully led adult and child services programs, achieving compliance and enhancing service delivery through effective team leadership.
Overview
27
27
years of professional experience
Work History
Program Manager- Adult Services
Amador County Department of Social Services
Sutter Creek
08.2024 - Current
- Leads and administers activities for adult services programs, adult protective services, in-home supportive services, and public conservator's office.
- Optimized task arrangement and prioritization to achieve state and federal compliance effectively.
- Provided support and guidance to direct reports in order to achieve a collaborative work environment and successful program outcomes.
Child Support Program Manager
Central Sierra Child Support Agency
Jackson
01.2023 - 08.2024
- Coordinate and guide day-to-day program operations in areas of customer service, case initiation and establishment of child support orders.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Generated and delivered reports, program review presentations and other program status updates.
Social Services Program Manager
Amador County Department of Social Services
Sutter Creek
11.2019 - 01.2023
- Coordinated management and supervision for adult protective services, child protective services, in-home supportive services, and resource family approval programs.
- Coordinated cross-departmental collaboration to enhance service delivery.
- Implemented best practices for case management across various departments.
Social Worker III/Deputy Public Guardian
Calaveras County Health & Human Services
San Andreas
09.2014 - 10.2015
- Assessed client needs through comprehensive interviews and evaluations.
- Coordinated with community resources to connect clients with essential services.
- Documented case notes accurately to maintain compliance with regulations.
Program Coordinator
Valley Mountain Regional Center
Modesto
06.2010 - 09.2014
- Managed documentation and compliance with state regulations and policies.
- Facilitated program activities enhancing support for individuals with developmental disabilities.
- Enhanced communication between client families and service providers.
Social Worker III
San Joaquin County Health Services Agency
Stockton
02.2006 - 12.2009
- Emergency intake and placement of children entering Child Welfare System.
- Performed monthly compliance assessments with foster children and foster parents to ensure safety and conformity with community care licensing regulations.
- Coordinated referrals to outside agencies for additional services such as developmental screenings and medical specialty care.
Program Coordinator
Center for Human Services
Modesto
08.2003 - 01.2006
- Oversight and development for staff and volunteers at homeless runaway teen shelter.
- Developed training materials for staff on program protocols and client care.
- Facilitated 8-week court-mandated parenting courses.
Program Coordinator
E. Ross Clark/Clark Foster Care
04.1999 - 06.2003
- Facilitated guidance and training to strengthen capabilities of support counselors and foster parents.
- Delivered expert instruction in assault response, first aid and CPR to enhance skills of workers and foster parents.
Education
Bachelor of Arts - Psychology
Chapman University
04-2004
Associate of Arts - General Education
Modesto Junior College
12-2001
Skills
- Program management
- Compliance monitoring
- Data analysis
- Stakeholder engagement
- Policy writing
- Cross-departmental collaboration
- Team leadership
Timeline
Program Manager- Adult Services
Amador County Department of Social Services
08.2024 - Current
Child Support Program Manager
Central Sierra Child Support Agency
01.2023 - 08.2024
Social Services Program Manager
Amador County Department of Social Services
11.2019 - 01.2023
Social Worker III/Deputy Public Guardian
Calaveras County Health & Human Services
09.2014 - 10.2015
Program Coordinator
Valley Mountain Regional Center
06.2010 - 09.2014
Social Worker III
San Joaquin County Health Services Agency
02.2006 - 12.2009
Program Coordinator
Center for Human Services
08.2003 - 01.2006
Program Coordinator
E. Ross Clark/Clark Foster Care
04.1999 - 06.2003
Bachelor of Arts - Psychology
Chapman University
Associate of Arts - General Education
Modesto Junior College