Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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ADITIKA MANGALIK

Greater Toronto Area,ON

Summary

Highly dedicated and results-oriented professional with a solid background in career development, training, mentoring, and relationship building. Proven success in developing, maintaining, and growing exceptional client relations to foster sustainable executive-level, internal and external relationships. Customer-centric broad experience across international boundaries. Articulate communicator backed with the ability to partner cross-functionally in defining growth opportunities and ensuring competitive readiness. Extensive experience in leading mentoring programs aimed to match senior industry executives with university students. Demonstrates strong ability in establishing SOP documentation such as User guides, job aids, workbooks, and on-demand videos. Proficient in MS Office Suite, virtual meeting technologies, internet research tools, and social media platforms. Excellent verbal and written communication skills; fluent in English & Hindi.

Overview

12
12
years of professional experience

Work History

Employment Consultant-Human Resources Connections

Acces Employment
05.2023 - Current
  • Managed caseloads of more than 100 clients yearly in search of gainful employment.
  • Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
  • Proofread and edited clients' resumes to improve interview chances.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Updated client records to reflect personal information, qualifications and career aspirations.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Led job readiness and career-building workshops to uplift client confidence.
  • Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
  • Facilitated job fairs and industry events to build employment networks.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Partnered with employers to ascertain hiring needs and subsequently provide candidate recommendations.

Employment Consultant

Newcomer Women's Services
07.2021 - 04.2023
  • Screened clients for suitability and eligibility for intake into Employment Services program
  • Interviewed clients to identify barriers to employment and obtain employment history, educational background, career goals, etc., to assess their employment-related needs.
  • Presented group workshops and one-on-one employment counseling on employment-related topics such as career exploration, résumé, and cover letter writing, interview preparation, job search strategies, and essential/life skills.
  • Keep orderly case file of each client from intake assessment to completion of service, with details of assessment, service provider, and outcomes at each step
  • Develop and cultivate relationships with employers to produce job leads, placement positions, and job fair exhibitors
  • Maintain employer database and outreach to new employers via cold calls
  • Market job seekers to employers and facilitate their hiring by ensuring adequate support and resources
  • Monitor participants after employment to ensure proper job maintenance, retention, and growth
  • Conduct program evaluation by collecting feedback from participants, service providers, employers, and other stakeholders
  • Maintain accurate documentation and provide statistical information as requested.
  • Managed caseloads of up to 150 yearly clients in search of gainful employment.
  • Interviewed clients and administered skills assessments to determine employability.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Proofread and edited clients' resumes to improve interview chances.
  • Developed job leads in order to increase placements.
  • Tracked clients' progress in Salesforce database to provide monthly reports.
  • Recognized client employment barriers and devised strategies to resolve.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Led job readiness and career-building workshops to uplift client confidence.

Global Network Development Analyst

Infiniti Motor Company Limited
06.2016 - 08.2016
  • Handled systematic market review, identified individual dealer performance issues and network trends, created and validated detailed action plans, updated network health in each region, and directed DPM process.
  • Established consistent set of KPIs and checklist process capabilities to assess dealer performance.
  • Volunteered to assist LAB team with detailed analysis of Income Statement, Balance Sheet, and Cash Flow of start-ups for seed funding pitch
  • Prepared and managed strategic planning meetings (on- and off-site), which included guiding participants to deliberate and decision-making processes on important matters defined by top management
  • Developed reporting material that demonstrated and clarified performance results to area and market managers that enabled them to focus on converting prospects to customers.

Pricing & Revenue Management - Summer Intern

Infiniti Motor Company Limited
06.2016 - 08.2016
  • Conducted research on various projects such as premium cars' packages, options and prices, competitor's communication color strategy, and autonomous drive technologies and offerings
  • Supported in defining Infiniti's pricing and revenue management strategy
  • Conducted comparison between mass and luxury brands.

Career Development & Training Manager

The University of Hongkong
09.2015 - 06.2016
  • Served as the first point of contact for all the mentors and corporate partners wanting to engage with the university's MBA students; influenced and encouraged students to network and learn first-hand about each company/organization
  • Increased client retention and reactivated dormant clients through weekly email retention campaigns
  • Represented the team for annual audit; arranged marketing materials such as resume books, placement statistics, and employment data for purpose of rankings and surveys
  • Designed, delivered, and facilitated seminars, training, assessments, and information sessions to communicate and educate postgraduate students
  • Conceptualized concrete tools, and offered valuable feedback to students resulting in improved leadership, communication, and interpersonal skills, and conflict-management abilities
  • Supported the Director of Career Development & Training in managing relationships with top corporate partners determined by job volume and pay scale.

Financial Analyst

Barclays Shared Services
04.2012 - 06.2015
  • Led team of 12 direct reports and worked closely with federation areas to resolve both client and internal issues while also expanding understanding of business.
  • Delivered reconciliation control that includes validating files, balancing substantiations, and reconciling intersystem processes.
  • Reconciled and validated traders' bookings (including but not limited to Stocks, FX, listed and OTC Equity Derivatives, Funding & Equity related instruments) and advised FO in case of discrepancy with documentation
  • Managed trade life cycle events, including coupon fixings, expiries, novation, partial termination, etc.
  • Involved with technological and business processes in working on new reconciliation software and change management initiatives.

Education

Graduate Certificate Program - Human Resource Management

Centennial College
Scarborough, ON
09.2023

Master of Business Administration (concentration in Finance) -

The Chinese University of Hong Kong
HongKong
06.2016

Bachelor of Arts (Honours) in Philosophy -

Miranda House, University of Delhi
India
06.2009

Skills

  • Career Coaching & Mentoring
  • Policy Development
  • Workshop Design & Facilitation
  • Recruitment
  • Resume Development
  • Employer Partnerships
  • Market Research
  • Client Relationship Network Building
  • Conflict Resolution
  • Database Recordkeeping
  • Interview Preparation
  • Eligibility Screening
  • Employer Matching
  • Case Management
  • Employment law knowledge
  • Pre-Employment Screening
  • Human resources administration

Accomplishments

  • Participated and bagged 3rd position in the International Warsaw Negotiation Tournament represented by leading law and business schools from all over the world, and provided an opportunity to negotiate in a realistic business scenario.
  • Partnered with university students from different nationalities and team members from various regions and multiple business units.
  • Coached & Supported student-led business treks (Singapore, Shanghai, and Shenzhen) to expand the visibility of HKU MBA visibility and brand image.
  • Boosted students' employability through the implementation of turnaround marketing strategies, and new value creation.
  • Achieved a 100% reduction in Account Manager's errors by establishing an innovative Control and Checks measure, while ensuring daily conduct and compliance.
  • Established Dealer Performance Management (DPM) data governance capability for Infiniti Motors.
  • Initiated and implemented 15 changes in various Reconciliation methods that led to a reduction of core production time by 1320 minutes on a daily basis (equivalent to a job of 3 FTE).
  • Recipient of numerous awards and recognition such as "Employee of the Quarter", "Best Think Smart Idea of the Month", "Maximum Number of Think Smart Ideas", and MBA Excellence Scholarship at The Chinese University of Hong Kong.

Timeline

Employment Consultant-Human Resources Connections

Acces Employment
05.2023 - Current

Employment Consultant

Newcomer Women's Services
07.2021 - 04.2023

Global Network Development Analyst

Infiniti Motor Company Limited
06.2016 - 08.2016

Pricing & Revenue Management - Summer Intern

Infiniti Motor Company Limited
06.2016 - 08.2016

Career Development & Training Manager

The University of Hongkong
09.2015 - 06.2016

Financial Analyst

Barclays Shared Services
04.2012 - 06.2015

Graduate Certificate Program - Human Resource Management

Centennial College

Master of Business Administration (concentration in Finance) -

The Chinese University of Hong Kong

Bachelor of Arts (Honours) in Philosophy -

Miranda House, University of Delhi
ADITIKA MANGALIK