Aditi Saini
Orillia,Ontario
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
4
4
years of professional experience
Work History
Team Leader
Tim Hortons
Orillia, Ontario
03.2024 - Current
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Team Leader
Tim Hortons
Clair Road, Guelph, ON, ON
09.2022 - 02.2024
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Team Member
Tim Hortons
Poplar Road, Collingwood, ON
03.2022 - 08.2022
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Operated cash registers to process payments from customers.
- Received, processed, and stocked merchandise by store policies.
Website Designer
Excellence Technologies
Chandigarh, India
02.2021 - 11.2021
- Enhanced user experience by designing responsive and visually appealing websites for various clients.
- Developed custom website features to meet client needs, resulting in improved functionality and increased satisfaction.
- Collaborated with cross-functional teams to ensure seamless integration of web design elements with backend systems.
- Set up hosting accounts, domains, DNS records, and databases, and developed responsive designs for optimal user experience across devices. Designed and developed websites using HTML, CSS, JavaScript, jQuery, and PHP. Used version control systems, such as Git and SVN, to manage source code changes effectively.
Website Developer Intern
Excellence Technologies
Chandigarh, India
10.2020 - 01.2021
- Enhanced website user experience by implementing responsive design and improving site navigation.
- Optimized website performance with efficient coding practices and regular debugging of the platform.
- Developed visually appealing web pages using HTML, CSS, and JavaScript for increased user engagement.
Education
Post Graduation - Computer Application Development
Conestoga College
Guelph, ON04.2023
Post Graduation - Mobile Application Development
Georgian College of Applied Arts And Technology
Barrie, ON08.2022
Skills
- Technical Support
- Cash handling
- Web development
- Debugging and troubleshooting
- Customer service
- Teamwork and collaboration
- Multitasking
- UI and UX design
- Interaction Design
- Responsive Design
- Agile Workflow
- Wireframes
- Work Planning
- Safety processes and procedures
Timeline
Team Leader
Tim Hortons
03.2024 - Current
Team Leader
Tim Hortons
09.2022 - 02.2024
Team Member
Tim Hortons
03.2022 - 08.2022
Website Designer
Excellence Technologies
02.2021 - 11.2021
Website Developer Intern
Excellence Technologies
10.2020 - 01.2021
Post Graduation - Computer Application Development
Conestoga College
Post Graduation - Mobile Application Development
Georgian College of Applied Arts And Technology
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