ADITI BHARDWAJ
Brampton
Summary
Accomplished General Dentist with over 8 years of experience in providing high-quality dental care and exceptional customer service. Demonstrated expertise in restorative dentistry, patient education, and medical records management. Known for strong diagnostic skills, attention to detail, and the ability to build lasting patient relationships.
Overview
8
8
years of professional experience
Work History
Dental Surgeon and Front Desk Management
Swami Vivekanand Charitable Hospital
11.2016 - 07.2022
- Delivered high-quality dental care, leveraging excellent diagnostic skills and clinical knowledge
- Educated patients on treatment plans, anticipated outcomes, and post-treatment care
- Cross-trained junior dental assistants in clinical protocols and customer service best practices
- Cultivated a loyal patient base by consistently providing empathetic and professional care
- Enhanced hospital revenues through effective up-selling and cross-selling of services
- Addressed patient concerns promptly to ensure satisfaction and resolve issues ethically
- Maintained detailed patient records, tracking progress and adjusting treatments as needed.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Invested in staff development through regular performance evaluations, constructive feedback, and encouragement of ongoing professional growth.
Clinic Manager and Associate Dental Surgeon
Narula Dental Clinic
05.2014 - 07.2016
- Prepared patients for dental procedures with warm greetings and thorough explanations
- Maintained and sanitized dental lab equipment to ensure a clean and safe environment
- Created and implemented policies to improve operational efficiency and patient care quality.
- Provided empathetic and attentive care, retaining 90% of return patients
- Instructed patients on postoperative care to ensure proper healing and satisfaction
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
Education
Bachelor of Dental Surgery(BDS) -
Baba Farid University of Health Sciences
Faridkot, Punjab06.2014
Skills
- Proficient in Microsoft Office
- Organizational skills
- Time management
- Developing Rapport with customers
- Medical Records Management
- Excellent communication
- Patient Records Gathering & Recalls
- Teamwork
Accomplishments
- Successfully treated and retained 90% of patients over 8+ years.
- Authored dental hygiene and post-surgical oral care instructions for patients.
- Improved patient intake process efficiency by 50%.
- Wrote dental hygiene and post-surgical oral care instructions for patients.
Volunteer work
- Participated in field visits & conducted oral health check up camps in rural and urban areas.
- Organized free dental health checkup camps in Navjivani School of special education for diffentially-abled kids on regular basis
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dental Surgeon and Front Desk Management
Swami Vivekanand Charitable Hospital
11.2016 - 07.2022
Clinic Manager and Associate Dental Surgeon
Narula Dental Clinic
05.2014 - 07.2016
Bachelor of Dental Surgery(BDS) -
Baba Farid University of Health Sciences
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