Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Piatto - Assistant BOH Manager
piatto pizzeria
Cambridge, ON
02.2019 - Current
ICDL certified
Communication skills
Leadership
Sociable among colleagues
Strong administration, Planned team-building exercises to increase employee performance and job satisfaction
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Carried out day-day-day duties accurately and efficiently.
Admin Assistant
vivere ltd
Guelph
02.2022 - 05.2022
Performed routine clerical tasks by scanning, filing, and copying documents.
Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.
Scheduled office meetings and client appointments for staff teams.
Created PowerPoint presentations for business development purposes.
Composed, edited, and prepared correspondence and other department documents.
Customer Service Representative Agent
flair airlines
Waterloo, ON
01.2022 - 03.2022
Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Worked flexible hours; night, weekend, and holiday shifts.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Post-Baccaleurate Diploma - Global Hospitality
Management
Conestoga College Institute of Technology
And Advanced Learning
05.2019
Post-Baccaleurate Diploma - Global Business
Management
Conestoga College Institute of Technology
And Advanced Learning
09.2018
Bachelors - Business And Finance: Business
Management
Punjabi University
04.2017
Skills
Skills
Customer Service
Self-Motivated
Microsoft Office
Flexible and Adaptable
Excellent work ethic
Good listening skills
Data Entry
Responsible
Timeline
Admin Assistant
vivere ltd
02.2022 - 05.2022
Customer Service Representative Agent
flair airlines
01.2022 - 03.2022
Piatto - Assistant BOH Manager
piatto pizzeria
02.2019 - Current
Post-Baccaleurate Diploma - Global Hospitality
Management
Conestoga College Institute of Technology
And Advanced Learning
Post-Baccaleurate Diploma - Global Business
Management
Conestoga College Institute of Technology
And Advanced Learning
Bachelors - Business And Finance: Business
Management