Adina Reid
Brampton ,ON
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [2 years of relevant work experience to your team. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Dr. Anthony Sebastian & Dr. Omar Elahi
07.2023 - 11.2023
- Collaborated effectively with interdisciplinary teams to optimize patient care plans based on individual needs and preferences.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Facilitated seamless coordination of appointments with specialists or diagnostic testing centers for comprehensive patient care services.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Warehouse Worker
United Staffing Agency
10.2022 - 07.2023
- Completed cycle counts and monthly inventory.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cashier
Jamaica House Jerk Resturant
02.2018 - 09.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked flexible schedule and extra shifts to meet business needs.
- Set up new sales displays each week with fresh merchandise.
- Identified and resolved discrepancies and errors in customer accounts.
Cook
Mary Brown's Chicken & Taters
01.2017 - 01.2018
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Maintained food safety and sanitation standards.
- Measured and mixed ingredients according to precise recipes for best results.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Diploma - Medical Office Assistant
Medix College
Brampton, ON11.2023
Skills
- Understanding of medical terminology
- Supply Ordering
- Flexible Schedule
- Heartsaver First Aid
- Patient Referrals
- Customer Service
- Cash Handling
- Medical Billing
- Patient Relations
- Medical Charting
- Relationship Building
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Medical Office Software
- Electronic Recordkeeping
- Patient Care
- Records Management
- Scheduling Tests and Procedures
Languages
English
Native or Bilingual
Singing and Cooking
My family back ground is singing , and i grew up love singing. Music soothes and it gives you comfort to your mind and spirit , i would sometimes sing at a parties weddings ceremonies. Cooking is my passion ii enjoy creating new recipes and best of all making something that is delicious Cooking is pure and fun for me . I enjoy Researching ingredients i love that cooking give me a chance to be creative and indulge in fun time
Timeline
Medical Office Assistant
Dr. Anthony Sebastian & Dr. Omar Elahi
07.2023 - 11.2023
Warehouse Worker
United Staffing Agency
10.2022 - 07.2023
Cashier
Jamaica House Jerk Resturant
02.2018 - 09.2022
Cook
Mary Brown's Chicken & Taters
01.2017 - 01.2018
Diploma - Medical Office Assistant
Medix College
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