Summary
Overview
Work History
Education
Skills
Languages
Certifications
Timeline
Generic

Adina Najdi

Windsor,Canada

Summary

Positive and reliable professional who thrives in fast-paced, team-oriented environments. Passionate about providing great customer experiences and creating a welcoming atmosphere for guests. Known for strong communication skills, adaptability, and bringing supportive energy to the workplace.

Overview

9
9
years of professional experience

Work History

Logistics Dispatcher

Matic Logistic Solutions Inc.
01.2022 - Current
  • Coordinate trucking schedules and communicate with drivers and clients.
  • Resolve time-sensitive operational issues and delays.
  • Manage multiple priorities in fast-paced environments.
  • Serve as main contact between drivers, clients, and management.

Owner & Operator

Baked in Boujie
01.2021 - Current
  • Manage customer consultations, orders, scheduling, and payments.
  • Maintain strong client relationships and satisfaction.
  • Operate in deadline-driven environments managing multiple orders.
  • Oversee branding, marketing, and business operations.

Hostess

Buffalo Wild Wings
01.2019 - 01.2022
  • Managed guest seating and waitlists in a high-volume restaurant.
  • Created welcoming first impressions for guests.
  • Coordinated table rotations with servers during peak hours.
  • Resolved guest concerns to maintain positive dining experiences.

Team Member / Supervisor

Tim Hortons
01.2017 - 01.2019
  • Provided customer service in fast-paced environment.
  • Supported daily operations including cash handling.
  • Assisted in staff training and workflow efficiency.

Education

BA (Honours) - Psychology

University of Windsor
01-2022

Skills

  • Guest Relations
  • Customer Service
  • Multitasking
  • Team Collaboration
  • Conflict Resolution
  • Time Management
  • Communication
  • Organization
  • Fast-Paced Environments

Languages

French
Professional Working
English
Native or Bilingual
Arabic
Full Professional

Certifications

Smart Serve Certified

Timeline

Logistics Dispatcher

Matic Logistic Solutions Inc.
01.2022 - Current

Owner & Operator

Baked in Boujie
01.2021 - Current

Hostess

Buffalo Wild Wings
01.2019 - 01.2022

Team Member / Supervisor

Tim Hortons
01.2017 - 01.2019

BA (Honours) - Psychology

University of Windsor
Adina Najdi