Adilene Lopez-Urias
Long Beach
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
8
8
years of professional experience
Work History
Host
Enriques Mexican Restaurant
Long Beach
07.2019 - 06.2024
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Sales Associate
7 Eleven Store
Long Beach
02.2016 - 04.2017
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Millikan High School
Long Beach, CA06-2013
Long Beach City College
Long Beach, CASkills
- Customer service
- Team coordination
- Dining room management
- Supply restocking
- Inventory management
- Effective communication
- Attention to detail
- Problem solving
- Positive and professional
- Operate cash register
- Hospitality best practices
- Restaurant Equipment Use
- Cleaning and sanitation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Host
Enriques Mexican Restaurant
07.2019 - 06.2024
Sales Associate
7 Eleven Store
02.2016 - 04.2017
High School Diploma -
Millikan High School
Long Beach City College