Adil Feroz
Toronto
Summary
Results-driven Business Analyst and Project Manager with expertise in delivering complex enterprise initiatives. Adept at translating business needs into scalable, compliant solutions by bridging business, technology, and compliance teams. Strong background in Agile delivery, requirements management, vendor governance, and data analytics, with a proven ability to drive insights, ensure compliance, and deliver measurable business outcomes.
Overview
8
8
years of professional experience
Work History
Project Manager
Walmart Canada Inc.
09.2022 - Current
- Lead end-to-end delivery of enterprise applications across the full Software Development Lifecycle (SDLC), from business requirements definition (BRDs) through design, development, testing, release, and production support
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, and retrospectives, coordinating work across Developers, QA, UI/UX Designers, Data Analysts, and Business Analysts
- Partner with business stakeholders to elicit requirements, assess process gaps, and translate business needs into clear technical user stories, acceptance criteria, and actionable delivery plans
- Govern and maintain product backlogs in JIRA, prioritizing work items based on timelines, dependencies, risk, and resource capacity to optimize delivery outcomes
- Proactively identify, manage, and resolve delivery risks and blockers to ensure projects remain on schedule and aligned with committed milestones
- Collaborate with Solution Architects to design scalable, secure technical solutions, develop architecture diagrams, and present designs to Architecture Review Committees for approval
- Coordinate extensively with Infrastructure, ADE, and platform teams to provision and manage on-prem and cloud resources, including VM requests, deployments, and production environment maintenance
- Oversee production support and operational readiness activities, including application maintenance, client secret rotations, process ID updates, SSO integrations, and environment stability
- Manage enterprise change management processes by drafting and governing Change Request Queues (CRQs), ensuring adherence to implementation and rollback plans during production releases
- Work closely with Information Security, Data Governance, Compliance, and Legal teams to obtain mandatory approvals through data classification, risk, privacy, technical controls, penetration testing, AI/ML assessments, vendor due diligence, and contract reviews
- Ensure all solutions comply with organizational security, privacy, regulatory, and data protection standards prior to deployment
- Plan, manage, and execute phased rollouts of applications to 400+ retail locations across Canada, ensuring operational readiness across all time zones
- Coordinate pilot launches with store operations teams, validating access controls, functional readiness, and business acceptance
- Lead User Acceptance Testing (UAT) activities in partnership with QA and business teams to validate solution alignment with business requirements
- Manage internal and external stakeholders through structured governance, including monthly business reviews, weekly vendor syncs, and regular one-on-one meetings with delivery team members
- Oversee vendor management for SaaS solutions, including delivery coordination, performance tracking, and alignment with contractual obligations
- Develop and manage project budgets, forecasts, and funding requests; align intake prioritization with global teams to meet delivery timelines
- Manage distributed global teams across multiple time zones, ensuring clear communication of responsibilities, expectations, and delivery objectives
- Create and maintain comprehensive technical and project documentation in Confluence to support transparency, knowledge sharing, and audit readiness
- Ensure high levels of stakeholder satisfaction through clear communication, proactive issue management, and consistent delivery of business value
Business Analyst
Majorel Canada Inc
06.2021 - 09.2022
- Elicit, analyze, and document complex business requirements from stakeholders across multiple functions, ensuring alignment with strategic objectives
- Translate business needs into clear functional and technical specifications, user stories, and acceptance criteria for development and QA teams
- Perform data analysis to identify trends, process gaps, and opportunities for operational improvement, enabling data-driven decision-making
- Collaborate with cross-functional teams—including Development, QA, UI/UX, and Data—to design, deliver, and implement scalable business solutions
- Develop dashboards, reports, and presentations to communicate insights, track KPIs, and guide executive decision-making
- Support testing, validation, and UAT to ensure business solutions meet requirements, compliance standards, and performance expectations
- Partner with stakeholders to optimize processes and operational workflows, driving measurable efficiency gains and business outcomes
Risk Data Analyst
Amazon Development Centre Pvt. Ltd.
09.2017 - 10.2020
- Conduct data analysis using the internal Amazon database to review unusual patterns and behaviors on the Amazon platform or our customers in global markets.
- Ensure high-quality decisions by deep diving into the data on the Business Intelligence Platforms/Seller Account Database (Paragon & IWB) and applying the Abuse Prevention Standard Operational Procedures.
- Utilize historical seller account data to identify established patterns of misuse, uncover emerging trends in tactics, and implement strategies.
- Communicate and work with business stakeholders on project requirements using data, feasibility, and process risk analysis, fraud detection, and data visualization.
- Use a wide range of Internet and in-house database tools to research transactions and gather data to make accurate decisions.
- Provide in-depth data analysis for increased production, utilization, and/or reducing financial losses to the organization.
- Identify system loopholes, construct and modify query logic, extract and test data for efficiency of rules and data models in the system
- Maintain high levels of data confidentiality and data security standards. Achieve top-tier productivity and quality standards.
- Provide support as and when required for accounts research, mentoring new hires, escalations, and cross-training.
- Co-ordinate and supervise peers in the team for the development and implementation of SOPs
- Functional Area: TRMS.
Education
Post-Graduate Certificate - Project Management
Georgian College
04-2022
Post-Graduate Certificate - Big Data Analytics
Georgian College
04-2021
Bachelor of Technology - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
05-2017
Skills
- Over 5 years of experience leading and delivering large-scale technical projects from inception through implementation and ongoing support
- Extensive experience developing, managing, and tracking project budgets, plans, timelines, scope, and deliverables
- Proven proficiency in Agile (Scrum), Waterfall, and Design Thinking methodologies, with in-depth knowledge of the SDLC
- Strong analytical expertise in SWOT analysis, cost–benefit analysis, and risk/gap assessment
- Skilled in managing multiple customer-facing projects while aligning stakeholder expectations and business needs
- Strong problem-solving, analytical, coordination, and interpersonal skills
- Proficient in Excel, Power BI, Tableau, SQL, MS Visio, MS Project, JIRA, Confluence, Trello, Figma, and other project and collaboration tools
- Customer-Centric Mindset
- Stakeholder management
- Coordination & collaboration
- Agile Methodology & Product Ownership
- Problem Solving
- Technical documentation
- Oral and written communication skills
- Critical thinking
- Data Privacy & Compliance
- Stakeholder communications
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Scope management
- Cross-functional collaboration
- Contract management
- Data analysis
- Agile methodology
- Resource allocation
- Business analysis
- Root-cause analysis
- Software development lifecycle
- Requirements gathering
- Change control processes
- Functional & business requirements
- Strategic planning
- Team collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Project Manager
Walmart Canada Inc.
09.2022 - Current
Business Analyst
Majorel Canada Inc
06.2021 - 09.2022
Risk Data Analyst
Amazon Development Centre Pvt. Ltd.
09.2017 - 10.2020
Post-Graduate Certificate - Project Management
Georgian College
Post-Graduate Certificate - Big Data Analytics
Georgian College
Bachelor of Technology - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University Hyderabad (JNTUH)