ADIJAT OGUNGBADE
Vancouver,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
University British Columbia
2023.02 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management,proactively ordering necessary items before depletion to avoid workflow disruption.
Sales Assistant
University of British Columbia
2022.01 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in person and via telephone.
Administrative Officer
Lagos State Internal Revenue
2019.05 - 2021.11
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Contributed to successful projects by providing essential administrative support and resource management.
Guinness Plc
Administration Assistant
2018.10 - 2020.03
- Provided technical support to other departments as needed, expediting issue resolution across the entire organization.
- Assisted in the development of facility-wide energy management plans, decreasing overall energy consumption.
- Managed inventory of spare parts, ensuring availability when needed for repairs or replacements without delay.
- Streamlined production processes by designing and implementing new PLC programs.
- Maintained detailed records of completed projects , facilitating quick reference for future work or troubleshooting efforts.
Education
MBA - Business Administration
University Canada West
Vancouver, BC09.2023
Bachelor of Science - Economics
University of Ibadan
Ibadan, Nigeria07.2017
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Strategic Planning
- Customer Relationship and communication
- Event Coordination
- Report writing
- Team management
- Organization
- Problem solving
- Analytical thinking
Languages
English
Full Professional
Timeline
Administrative Assistant
University British Columbia
2023.02 - Current
Sales Assistant
University of British Columbia
2022.01 - Current
Administrative Officer
Lagos State Internal Revenue
2019.05 - 2021.11
Guinness Plc
Administration Assistant
2018.10 - 2020.03
MBA - Business Administration
University Canada West
Bachelor of Science - Economics
University of Ibadan
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