Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
SoulCore Media
01.2023 - Current
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Coordinated employee training programs to promote professional development and skill enhancement.
Community Service Worker (placement)
Fruitful Communities Agency
10.2022 - 11.2022
Assisted individuals in developing and achieving personal goals by providing guidance and support.
Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Facilitated group therapy sessions aimed at building resilience, enhancing coping skills, and fostering peer support among participants.
Improved overall well-being of clients through effective case management and resource referrals.
Devised strategies for fundraising activities that generated additional revenue for program expansion efforts.
Assisted in conducting needs assessments to identify key areas of service needs.
Developed and implemented strategies to enhance quality of social services.
Human Resources Associate
Landmark Technologies
01.2019 - 06.2022
Enhanced employee retention by implementing effective onboarding processes and conducting regular follow-up meetings.
Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
Assisted in maintaining compliance with labor laws, reducing potential risks of fines or lawsuits against the company.
Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
Collaborated with managers to identify and address employee relations issues.
Improved workplace culture by promoting diversity and inclusion initiatives, leading to higher employee satisfaction rates.
Education
Diploma - Community Social Worker
Canadian Business College
Toronto, ON
11.2022
Bachelor of Science - Human Resource Management
University of Bedfordshire
Luton, United Kingdom
06.2008
Skills
Administrative Skills
Office Administration
Payroll Processing
Maintaining files
Conflict Management
Employee Relations
Recruitment
Administrative Support
Training facilitation
HR Policies Compliance
Data Entry
Microsoft Office
Teamwork and Collaboration
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
COSO, COBIT, Confidentiality, Integrity, Availability, Access Control, Audit and Accountability, PCI-DSS, HIPAA, General Computer Controls, Risk Assessment, Change Management, Security Maintenance, Contingency Planning; Policies and Procedures,
Languages
English
Full Professional
Affiliations
Information Systems Audit and Control Association (ISACA)