Adiam Gebremedhin
Santa Rosa
Summary
Reliable professional with a background in food service. Skilled in maintaining cleanliness and adhering to safety protocols. Focused on enhancing operational efficiency and customer satisfaction through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Counter Helper
Panda Express
10.2021 - Current
- Assisted customers in selecting menu items, providing recommendations based on preferences.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction with service received.
- Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
- Handled cash transactions accurately, maintaining proper accounting records for management review.
- Ensured compliance with food safety regulations through consistent adherence to established guidelines and protocols during food handling processes.
- Developed strong rapport with customers through attentive listening and personalized service approaches.
- Performed routine maintenance tasks such as cleaning equipment or restocking supplies to maintain an efficient workplace atmosphere.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Helped train new staff on operational procedures and customer service standards.
Education
High School Diploma -
Montgomery High School
Santa Rosa, CANo Degree -
Santa Rosa Junior College
Santa Rosa, California, CASkills
- Maintained high standards of cleanliness and sanitation by following strict health, safety, and hygiene protocols in a fast-paced work environment
- Provided reliable, detail-oriented cleaning and organization of work areas to ensure a safe and sanitary space for staff and customers
- Demonstrated strong time-management and multitasking skills while completing multiple duties efficiently during busy periods
- Worked effectively both independently and as part of a team, following instructions and established procedures carefully
- Used cleaning supplies and equipment properly while adhering to safety guidelines and contamination-prevention practices
- Delivered professional and respectful service, showing awareness of privacy and sensitivity when working around others
- Adapted quickly to new tasks and procedures while maintaining a strong work ethic, dependability, and attention to detail
Languages
Spanish
Elementary
Interests
- Continuing education
- Food Tourism
- Learning new cooking techniques and expanding my culinary skills
- Pilates
- Music
- Watching Movies and TV Shows
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Counter Helper
Panda Express
10.2021 - Current
High School Diploma -
Montgomery High School
No Degree -
Santa Rosa Junior College